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Housecall Pro vs FieldEdge Flat Rate (formerly Coolfront): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Housecall Pro vs. FieldEdge Flat Rate (formerly Coolfront) is based on a specific set of business needs and context. The comparison uses 7469 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Housecall Pro and FieldEdge Flat Rate (formerly Coolfront)

Housecall Pro, FieldEdge Flat Rate (formerly Coolfront), mHelpDesk, Jobber, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Housecall Pro covers Engagement Management with E-Mail, Contact List Management, Helpdesk Management with Phone Calls, Sales Document Management with E-Mail, etc.

FieldEdge Flat Rate (formerly Coolfront) focuses on Sales Document Management, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Housecall Pro

Focus area

Software Failure Risk

  • medium

logo FieldEdge Flat Rate (formerly Coolfront)

Focus area

FieldEdge Flat Rate (formerly Coolfront) is better than Housecall Pro for

Software Failure Risk

  • medium

About

Housecall Pro features - Online booking, Schedule ...

Simple tool that ensures your business is more profitable, efficient and consistent.

Financials

SERIES D

Business Need

Total Processes
(we found evidences for)

74

29

Total Goals
(we found evidences for)

14

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


contact list management


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management


billing and invoice management


rating and review management


customer feedback management

measuring customer satisfaction


social media management

social media analytics

scheduling post to social media


campaign management


lifetime value management



training & onboarding



payment management


sales call management

meeting management



conference call management


account management




generation of new leads


loyalty management

customise loyalty program



sales review & feedback


products & pricelist management


lead qualification

lead qualification: technographic


social media marketing


content management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Launch new products

  • Build brand awareness

  • Improve stakeholder relations

  • Increase customer life time value

  • Improve consistency

  • Establish thought leadership

  • See 11 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Improve consistency

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • offline

  • mobile

  • on premises

  • website

  • point of sale

  • mobile app

  • trade shows

  • social media

  • LinkedIn

  • See 8 more
  • phone calls

  • e-mail

  • offline

  • mobile

  • on premises

  • website

  • point of sale

  • mobile app

  • trade shows

  • social media

  • LinkedIn

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting