cuspera logo CUSPERA

iGainSpark Platform vs Epsilon PeopleCloud Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of iGainSpark Platform vs. Epsilon PeopleCloud Loyalty is based on a specific set of business needs and context. The comparison uses 568 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iGainSpark Platform and Epsilon PeopleCloud Loyalty

iGainSpark Platform, and Epsilon PeopleCloud Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iGainSpark Platform covers Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.

Epsilon PeopleCloud Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

"The MiracleCartes Team has always been supportive and available for all the implementations. One of our client, a Premium Caf Chain has been able to witness significant increase in Sales in just 6-7 months time of implementation. " - LSL

"We were overwhelmed by the success of this program. We blew by our target ROAS " - Jeff Hemschoot

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iGainSpark Platform

Focus area

Software Failure Risk

  • medium

logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

About

Loyalty Platform that enables Business to identify and engage with it’s customers

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Age

1969

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

11

19

Total Goals
(we found evidences for)

3

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


customer feedback management

measuring net promoter score


engagement management

engaging and following up


helpdesk management


lifetime value management


competitive intelligence




sending & publishing communications


communication management

sending & publishing communications




campaign management


generation of new leads


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more
  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting