cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

iGainSpark Platform vs SpotOn Loyalty: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for iGainSpark Platform medium Failure Risk for SpotOn Loyalty low
Know More

Comparison Summary

This comparison report of iGainSpark Platform vs. SpotOn Loyalty is based on a specific set of business needs and context. The comparison uses 732 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iGainSpark Platform and SpotOn Loyalty

iGainSpark Platform, and SpotOn Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iGainSpark Platform covers Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.

SpotOn Loyalty focuses on Loyalty Management with Offline, Campaign Management, Digital Marketing with Website, Sales Incentive Management, etc.

"We are pleased with iGainSpark. It has made seem Customer Engagement (Loyalty) simpler for merchants to understand " - Fatmah

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. " - Baja Ice Cream, Fairfield, CA

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iGainSpark Platform

Focus area

Software Failure Risk

  • medium

logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than iGainSpark Platform for

Software Failure Risk

  • low

About

Loyalty Platform that enables Business to identify and engage with it’s customers

Loyalty Program to Turn New Customers into Regulars

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

11

29

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (14)

Read Reviews (47)

customise loyalty program

Read Reviews (8)

Read Reviews (8)

customer feedback management

Read Reviews (8)

Read Reviews (0)

measuring net promoter score

Read Reviews (8)

Read Reviews (0)

engagement management

Read Reviews (6)

Read Reviews (3)

engaging and following up

Read Reviews (4)

Read Reviews (1)

helpdesk management

Read Reviews (3)

Read Reviews (3)

campaign management

Read Reviews (0)

Read Reviews (23)

digital marketing

Read Reviews (0)

Read Reviews (21)

sales incentive management

Read Reviews (0)

Read Reviews (9)

billing and invoice management

Read Reviews (0)

Read Reviews (7)

rating and review management

Read Reviews (0)

Read Reviews (6)

social media analytics

Read Reviews (0)

Read Reviews (6)

social media management

Read Reviews (0)

Read Reviews (6)

social media analytics

Read Reviews (0)

Read Reviews (6)

redemption management

Read Reviews (0)

Read Reviews (5)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

communication management

Read Reviews (0)

Read Reviews (4)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

generation of new leads

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting