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iGainSpark Platform vs Xoxoday Plum: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for iGainSpark Platform medium Failure Risk for Xoxoday Plum medium
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Comparison Summary

This comparison report of iGainSpark Platform vs. Xoxoday Plum is based on a specific set of business needs and context. The comparison uses 299 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iGainSpark Platform and Xoxoday Plum

iGainSpark Platform, and Xoxoday Plum belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iGainSpark Platform covers Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.

Xoxoday Plum focuses on Loyalty Management, Sales Incentive Management with Mobile, Discount Management with E-Mail, Engagement Management with Channel Partners, etc.

"We are pleased with iGainSpark. It has made seem Customer Engagement (Loyalty) simpler for merchants to understand " - Fatmah

"Prior to Xoxoday, our Employee Rewards and Recognition programs were weak, sparse and not digitised. Within a year of Xoxoday implementation we gained 10 points on our GPTW scores. " - Ajay Sreedhara

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iGainSpark Platform

Focus area

Software Failure Risk

  • medium

logo Xoxoday Plum

Focus area

Software Failure Risk

  • medium

About

Loyalty Platform that enables Business to identify and engage with it’s customers

Digital Rewards & Incentive to drive behaviors that power business results

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

11

19

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (14)

Read Reviews (26)

customise loyalty program

Read Reviews (8)

Read Reviews (3)

customer feedback management

Read Reviews (8)

Read Reviews (0)

measuring net promoter score

Read Reviews (8)

Read Reviews (0)

engagement management

Read Reviews (6)

Read Reviews (8)

engaging and following up

Read Reviews (4)

Read Reviews (8)

helpdesk management

Read Reviews (3)

Read Reviews (0)

sales incentive management

Read Reviews (0)

Read Reviews (12)

discount management

Read Reviews (0)

Read Reviews (12)

motivation management

Read Reviews (0)

Read Reviews (4)

social media analytics

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (2)

social media analytics

Read Reviews (0)

Read Reviews (2)

redemption management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • channel partners

  • promotions

  • coupons

  • e-mail

  • mobile

  • mobile app

  • website

  • offline

  • point of sale

  • See 6 more

  • channel partners

  • promotions

  • coupons

  • e-mail

  • mobile

  • mobile app

  • website

  • offline

  • point of sale

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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No Data

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting