Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Scale best practices
-
Enhance customer relationships
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Grow market share
-
Increase sales & revenue
-
Improve internal communications
-
Build brand awareness
-
Improve efficiency
-
Launch new products
-
Improve brand engagement
-
Acquire customers
- See 9 more
-
Shorten ramp up time
Top Channels
Channels Used
-
phone calls
-
user generated content
-
blogs
-
video
-
social media
-
chat
-
Skype
-
offline
-
mass media
-
radio
-
website
-
events
-
trade shows
-
mobile
-
point of sale
-
Facebook
-
review sites
-
Amazon
-
promotions
-
e-mail
- See 17 more
-
phone calls
-
user generated content
-
blogs
-
video
-
social media
-
chat
-
Skype
-
offline
-
mass media
-
radio
-
website
-
events
-
trade shows
-
mobile
-
point of sale
-
Facebook
-
review sites
-
Amazon
-
promotions
-
e-mail
- See 17 more
