Overview: Infragistics SharePlus Enterprise and Raken as Field Service Management Category solutions.
Infragistics SharePlus Enterprise is ideal for those prioritizing collaboration and data management with extensive support. Raken excels with workflow management and serves a broader range of industries, especially in construction.
Infragistics SharePlus Enterprise and Raken: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
SharePlus Enterprise focuses on collaboration, engagement management, and helpdesk management, aligning well with users needing strong team interaction and follow-up processes. read more →
Raken emphasizes workflow management and sales document management, supporting users who need efficient sales and process collaboration. read more →
Business Goals
This product helps businesses scale best practices and improve ROI, appealing to those wanting to enhance customer relationships and market share. read more →
Raken assists in launching new products and improving internal communications, attracting users who aim to enhance customer interactions and streamline workflows. read more →
Core Features
Features include robust data import/export, custom reports, and integration, meeting the needs of businesses focusing on data management and security. read more →
Raken offers extensive data import, custom reports, and analytics, appealing to users who value comprehensive reporting and integration. read more →
Vendor Support
The product offers extensive vendor support including 24/7 support, aligning with user needs for constant availability. read more →
Raken provides 24/7 and phone support, fitting users who require reliable vendor assistance around the clock. read more →
Segments and Industries
Primarily serves the mid-market segment with no specific industry focus, suitable for generalized usage. read more →
Raken is widely used in construction and IT sectors, accommodating a range of small to large enterprises. read more →
Operational Alignment
Fits well in operational workflows needing mobile and offline channel access, designed for collaborative environments. read more →
Raken integrates into workflows requiring mobile and chat channels, ideal for enterprises with diverse operational needs. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
