Comparison Summary
This comparison report of inSided vs. Confluence is based on a specific set of business needs and context. The comparison uses 19132 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing inSided and Confluence
inSided, Confluence, Answerbase, Shelf.io, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
inSided covers Engagement Management, Helpdesk Management with Phone Calls, Knowledge Management with User Generated Content, Training & Onboarding, etc.
Confluence focuses on Collaboration, Knowledge Management, Content Management, Sales Document Management, etc.
"With inSided, our customers can get excellent self-service with the help of their peers. " - Infoland
"People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. " - Martin Binder
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
All-in-one customer success engagement platform
Confluence - Team Collaboration Software | Atlassian
Age
2011
Financials
SERIES E
PRIVATE
Business Need
Total Processes
(we found evidences for)
46
95
Total Goals
(we found evidences for)
11
18
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Launch new products
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Build brand awareness
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Manage risk
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Increase customer life time value
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Grow market share
- See 8 more
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Scale best practices
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve visibility
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Launch new products
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Grow market share
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Increase sales & revenue
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Enter new markets internationally or locally
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Shorten ramp up time
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Improve ROI
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Improve navigation
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Improve stakeholder relations
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Manage risk
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Improve consistency
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Increase customer life time value
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Establish thought leadership
- See 15 more
Top Channels
Channels Used
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website
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offline
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point of sale
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user generated content
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blogs
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e-mail
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on premises
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video
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phone calls
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social media
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chat
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promotions
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events
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trade shows
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mobile
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Slack
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print media
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magazine
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mobile app
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games
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support groups
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coupons
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channel partners
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Facebook
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mass media
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causes and charity
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LinkedIn
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newsletter
-
Twitter
- See 26 more
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website
-
offline
-
point of sale
-
user generated content
-
blogs
-
e-mail
-
on premises
-
video
-
phone calls
-
social media
-
chat
-
promotions
-
events
-
trade shows
-
mobile
-
Slack
-
print media
-
magazine
-
mobile app
-
games
-
support groups
-
coupons
-
channel partners
-
Facebook
-
mass media
-
causes and charity
-
LinkedIn
-
newsletter
-
Twitter
- See 26 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
