Confluence Overview

Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.

Use Cases

Customers recommend Collaboration, Knowledge Management, Content Management, as the business use cases that they have been most satisfied with while using Confluence.

Other use cases:

  • Sales Document Management
  • Onboarding
  • Communication Management
  • Workflow Management
  • Engagement Management
  • Products & Pricelist Management
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Confluence.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Efficiency
  • Improve Visibility
  • Launch New Products
  • Grow Market Share
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve ROI
  • Improve Navigation
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve Consistency
  • Increase Customer Life Time Value
  • Establish Thought Leadership
See all business priorities See less business priorities

Confluence Use-Cases and Business Priorities: Customer Satisfaction Data

Confluence's features include Templates, Widgets, Alerts: Popups & Notifications, etc. and Confluence support capabilities include Phone Support, Email Support, Chat Support, etc. also Confluence analytics capabilities include Analytics, and Custom Reports.

Reviews

"Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of." - Katie Burke

Confluence, Notion, Bloomfire, Guru knowledge network, Shelf.io, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Confluence

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Confluence is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Confluence Use Cases

What benefits does Confluence offer for Collaboration?

How does Confluence facilitate Knowledge Management?

How does Confluence address your Content Management Challenges?

Why is Confluence the best choice for Sales Document Management?

What solutions does Confluence provide for Onboarding?

51+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Confluence testimonial

Katie Burke

Chief People Officer

Hubspot

Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke
Confluence testimonial

Sky Frostenson

Dir. of Technical Product Management

VSCO

Everyone can see how an idea flows from strategy to execution. Testimonial By Sky Frostenson
Confluence testimonial

Martin Binder

Business Analyst

Audi

People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder
CUSTOMERS TESTIMONIALS
Confluence testimonial

Katie Burke

Chief People Officer

Hubspot

Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke
Confluence testimonial

Sky Frostenson

Dir. of Technical Product Management

VSCO

Everyone can see how an idea flows from strategy to execution. Testimonial By Sky Frostenson
Confluence testimonial

Martin Binder

Business Analyst

Audi

People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder

Case Studies

COMPANY INDUSTRY CASE STUDIES
Confluence case study
Consumer Electronics
Consumer Electronics
CASE STUDY Telestream

Telestream improved QA response time and integrated development with Jira and FishEye, enhancing organizational connectivity and process visibility.

Read More

Video

Getting Started in Confluence | Confluence | Atlassian

Video Thumbnail

Frequently Asked Questions(FAQ)

for Confluence

What is Confluence?

Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.

This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.

It supports collaborative review with ability to give feedback inline with comments.

What is Confluence used for?

Confluence is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Internal Communications by Collaboration, Knowledge Management and Content Management .

What are the top features of Confluence?

Templates, Widgets and Alerts: popups & Notifications are some of the top features of Confluence.

Who uses Confluence?

Confluence is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Confluence alternatives?

Notion, Bloomfire, Guru Knowledge Network and Shelf.Io are popular alternatives for Confluence.

Where is Confluence located?

Confluence is headquartered at Level 6/341 George St, Sydney, NSW 2000, AU.
lightning

Peers used Confluence for collaboration and knowledge management

Confluence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.34/5 ★

Read Reviews (6)
Analytics

4.31/5 ★

Read Reviews (185)
Custom Reports

3.41/5 ★

Read Reviews (2152)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.34/5 ★

Read Reviews (6)
Analytics

4.31/5 ★

Read Reviews (185)
Custom Reports

3.41/5 ★

Read Reviews (2152)

Software Failure Risk Guidance

?

for Confluence

Overall Risk Meter

Low Medium High

Top Failure Risks for Confluence

Atlassian US, Inc News

Atlassian and Amazon Web Services Announce Strategic Collaboration Agreement to Drive Enterprise Cloud Migration

Atlassian and AWS announced a strategic collaboration to accelerate cloud migration and enhance AI and security for enterprise customers, moving users from Atlassian's Data Center to Atlassian Cloud.

03/12/2024 - source

Team '24 Europe: Atlassian Rovo now generally available, new AI capabilities, and a glowup for Jira - CXOToday.com

Atlassian introduced Rovo, new AI features, and updates to Jira at Team '24 Europe.

08/10/2024 - source

Atlassian Announces Date for First Quarter of Fiscal Year 2025 Financial Results

Atlassian will announce its first quarter financial results for fiscal year 2025 on October 8, 2024.

07/10/2024 - source

Atlassian US, Inc Feeds

Atlassian Announces First Quarter Fiscal Year 2025 Results - Yahoo Finance

Atlassian released its financial results for the first quarter of fiscal year 2025.

30/10/2024 - source

Atlassian Announces Date for First Quarter of Fiscal Year 2025 Financial Results - Business Wire

Atlassian will announce its financial results for the first quarter of fiscal year 2025.

07/10/2024 - source

Atlassian Announces Fourth Quarter and Fiscal Year 2024 Results - Yahoo Finance

Atlassian reports its financial results for the fourth quarter and fiscal year 2024, detailing revenue and performance metrics.

31/07/2024 - source

Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

Financials

PRIVATE