Confluence Overview
Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.
Use Cases
Customers recommend Collaboration, Knowledge Management, Content Management, as the business use cases that they have been most satisfied with while using Confluence.
Business Priorities
Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Confluence.
Confluence Use-Cases and Business Priorities: Customer Satisfaction Data
Confluence's features include Templates, Widgets, Alerts: Popups & Notifications, etc. and Confluence support capabilities include Phone Support, Email Support, Chat Support, etc. also Confluence analytics capabilities include Analytics, and Custom Reports.
Reviews
"Solve a documentation mess... Confluence is our linchpin for everything." - Evan Lerer
Peer review evidence (same sources as the product rating summary)
"...As far as document and information collaboration goes, Confluence is much easier to navigate, add, and edit pages than SharePoint...." Peer review by Verified Reviewer, Information Technology and Services
"...It makes it a bit easier to share knowledge instantly, and stay updated on various projects...." Peer review by Jess M, Training Manager, Computer Software
"...The mechanics are straightforward - create & edit pages, add content, publish, enable comments, etc...." Peer review by Dave C., Hospitality
Confluence, livepro, Shelf.io, Slite, Panviva, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Confluence
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Confluence is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Large Enterprise.
Confluence Customer wins, Customer success stories, Case studies
Why is Confluence the best choice for Collaboration?
How efficiently Does Confluence manage your Knowledge Management?
How can Confluence optimize your Content Management Workflow?
How can Confluence enhance your Sales Document Management process?
How does Confluence facilitate Onboarding?
11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer |
|
Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer. Testimonial By Terrence Caldwell |
|
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Evan Lerer Dir. of Engineering Redfin |
Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer |
|
Terrence Caldwell Product Marketing Manager Blend |
Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer. Testimonial By Terrence Caldwell |
|
Katie Burke Chief People Officer Hubspot |
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
Getting Started in Confluence | Confluence | Atlassian
Frequently Asked Questions (FAQ)
What buyers ask before choosing Confluence
What is Confluence?
Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.
This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.
It supports collaborative review with ability to give feedback inline with comments.
What is Confluence used for?
What are the top features of Confluence?
Who uses Confluence?
What are Confluence alternatives?
Where is Confluence located?
Peers used Confluence for collaboration and knowledge management
Confluence Competitors
Confluence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
Confluence Integrations
Confluence integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Confluence
Software Failure Risk Guidance
?for Confluence
Overall Risk Meter
Top Failure Risks for Confluence
Atlassian US, Inc News
Atlassian closes over 160 security vulnerabilities in Confluence & Co.
Atlassian has addressed 162 security vulnerabilities across its products, including Confluence, Jira, and Bitbucket. Ten of these vulnerabilities are critical, with potential risks like DoS attacks and remote code execution. Administrators are advised to update to the latest versions to mitigate these risks.
Atlassian Announces Code Context, Bringing Codebase Understanding Into the Teamwork Graph
Atlassian has introduced Code Context, a new feature in the Atlassian Teamwork Graph, enhancing codebase understanding for developers and coding agents. This capability integrates with development workflows, including IDEs and AI coding apps, to provide secure, queryable access to source code across multiple repositories. It aims to improve coding efficiency and accuracy by offering context-aware access to organizational knowledge and codebases.
Atlassian Release Notes - August 2026 Latest Updates
Atlassian introduces Jira Planner, an early access tool for Jira Cloud customers. It transforms rough ideas into structured, agent-ready specs, enhancing team collaboration and planning. Jira Planner generates editable Confluence Live Docs and integrates with Teamwork Graph for context-rich planning. Available in early access, it aims to streamline project management and reduce rework.
Atlassian Rovo Prompt Injection Exfiltrates Jira and Confluence Data ...
Atlassian addressed a vulnerability in its AI assistant Rovo, which allowed attackers to exfiltrate data from Jira and Confluence without user approval. The RovoBlast attack exploited a URL parameter to inject prompts, posing significant security risks. Atlassian has since deployed a server-side fix to mitigate this issue.
Atlassian US, Inc Profile
Company Name
Company Website
https://www.atlassian.com/HQ Location
Level 6/341 George St, Sydney, NSW 2000, AU
Employees
1001-5000
Social
Financials
PRIVATE
