Confluence Overview
Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.
Use Cases
Customers recommend Collaboration, Knowledge Management, Content Management, as the business use cases that they have been most satisfied with while using Confluence.
Business Priorities
Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Confluence.
Confluence Use-Cases and Business Priorities: Customer Satisfaction Data
Confluence's features include Templates, Widgets, Alerts: Popups & Notifications, etc. and Confluence support capabilities include Phone Support, Email Support, Chat Support, etc. also Confluence analytics capabilities include Analytics, and Custom Reports.
Reviews
"Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer." - Terrence Caldwell
Confluence, livepro, Shelf.io, Slite, Panviva, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Confluence
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Confluence is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Large Enterprise.
Comprehensive Insights on Confluence Use Cases
How can Confluence optimize your Collaboration Workflow?
What Are the key features of Confluence for Knowledge Management?
What makes Confluence ideal for Content Management?
What makes Confluence ideal for Sales Document Management?
How can Confluence optimize your Onboarding Workflow?
51+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer. Testimonial By Terrence Caldwell |
|
Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer |
|
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Terrence Caldwell Product Marketing Manager Blend |
Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer. Testimonial By Terrence Caldwell |
|
Evan Lerer Dir. of Engineering Redfin |
Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer |
|
Katie Burke Chief People Officer Hubspot |
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
Case Studies
CASE STUDY Roblox
CASE STUDY United Airlines
CASE STUDY Software AG
CASE STUDY The Very Group
CASE STUDY Royal Caribbean
CASE STUDY Sony Music Publishing
Video
Getting Started in Confluence | Confluence | Atlassian
Frequently Asked Questions(FAQ)
for Confluence
What is Confluence?
Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.
This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.
It supports collaborative review with ability to give feedback inline with comments.
What is Confluence used for?
What are the top features of Confluence?
Who uses Confluence?
What are Confluence alternatives?
Where is Confluence located?
Peers used Confluence for collaboration and knowledge management
Confluence Competitors
Confluence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
Confluence Integrations
Confluence integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Confluence
Software Failure Risk Guidance
?for Confluence
Overall Risk Meter
Top Failure Risks for Confluence
Atlassian US, Inc News
Atlassian Announces Date for Fourth Quarter and Fiscal Year 2025 Financial Results
Atlassian will release its fourth quarter and fiscal year 2025 financial results on August 7, 2025, after market close. A conference call will follow to discuss the results.
Enterprise giants Atlassian, Intuit, and AWS are planning for a world where agents call the APIs
Atlassian is leveraging AI agents to enhance internal processes and customer interactions. The company has introduced an onboarding agent for new employees and a customer agent used by 80 teams, significantly reducing manual work. Atlassian's 'Teamwork Collection' integrates Jira, Confluence, and Loom, managed by 'rovo agents,' to streamline collaboration and strategy planning. HarperCollins has effectively utilized these agents, demonstrating their impact on project management.
Introducing Rovo Deep Research, grounded on your data - Work Life by Atlassian
Atlassian has launched Rovo Deep Research, an AI-powered feature that enables users to extract insights from their own organizational data. This new capability integrates with Atlassians collaboration tools, allowing teams to leverage proprietary information for faster, data-driven decision-making and enhanced productivity. The update reinforces Atlassians focus on AI-driven workplace solutions for software, IT, and business teams.
Atlassian named a Leader in the 2025 Forrester Wave for DevOps Platforms - Work Life by Atlassian
Atlassian has been recognized as a Leader in the 2025 Forrester Wave for DevOps Platforms. This distinction highlights Atlassian's strength in delivering integrated DevOps solutions, including products like Jira, Bitbucket, and Bamboo. The report cites Atlassian's use of AI to streamline software development workflows and support enterprise-scale DevOps initiatives.
Atlassian US, Inc Profile
Company Name
Atlassian US, Inc
Company Website
https://www.atlassian.com/HQ Location
Level 6/341 George St, Sydney, NSW 2000, AU
Employees
1001-5000
Social
Financials
PRIVATE
