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Intouch CRM vs Kindful: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch CRM medium Failure Risk for Kindful medium
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Comparison Summary

This comparison report of Intouch CRM vs. Kindful is based on a specific set of business needs and context. The comparison uses 3424 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Kindful

Intouch CRM, Kindful, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Kindful focuses on Engagement Management, Helpdesk Management, Training & Onboarding, Social Media Management with Offline, etc.

"I attended a course on marketing automation, run by InTouchCRM. Matthew was the trainer. I came away with a really well thought out automation which I’d say is 100 times better than any automation I’ve done to date. " - Matthew Broadbent

"I’m a completely satisfied customer. Maybe I don’t have any complaints because I can tell by recent updates that Kindful is nowhere close to finished with improving their product. " - Gary Pfaff

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Kindful for

Software Failure Risk

  • medium

logo Kindful

Focus area

Kindful is better than Intouch CRM for

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Best Nonprofit CRM Software for Donor Management

Age

2005

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

45

54

Total Goals
(we found evidences for)

4

8

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (47)

Read Reviews (43)

contact list management

Read Reviews (46)

Read Reviews (11)

lead qualification

Read Reviews (28)

Read Reviews (0)

lead qualification: behavioural

Read Reviews (5)

Read Reviews (0)

lead qualification: technographic

Read Reviews (5)

Read Reviews (0)

lead qualification: firmographic

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (0)

billing and invoice management

Read Reviews (16)

Read Reviews (0)

market survey

Read Reviews (16)

Read Reviews (0)

pipeline management

Read Reviews (16)

Read Reviews (0)

generation of new leads

Read Reviews (12)

Read Reviews (1)

calendar management

Read Reviews (7)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (17)

sending & publishing communications

Read Reviews (7)

Read Reviews (8)

conversion management

Read Reviews (7)

Read Reviews (0)

customer feedback management

Read Reviews (6)

Read Reviews (2)

discount management

Read Reviews (5)

Read Reviews (0)

promotion management

Read Reviews (5)

Read Reviews (0)

engagement management

Read Reviews (5)

Read Reviews (57)

engaging and following up

Read Reviews (3)

Read Reviews (45)

social media marketing

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (1)

campaign management

Read Reviews (2)

Read Reviews (13)

customer case management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (4)

workflow management

Read Reviews (1)

Read Reviews (3)

training & onboarding

Read Reviews (0)

Read Reviews (27)

social media analytics

Read Reviews (0)

Read Reviews (9)

social media management

Read Reviews (0)

Read Reviews (13)

social media analytics

Read Reviews (0)

Read Reviews (9)

payment management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (2)

performance management

Read Reviews (0)

Read Reviews (2)

contract management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (2)

contract management

Read Reviews (0)

Read Reviews (2)

account management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

  • Acquire customers

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Increase sales & revenue

  • Establish thought leadership

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • on premises

  • user generated content

  • blogs

  • video

  • mass media

  • promotions

  • mobile

  • See 10 more

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • on premises

  • user generated content

  • blogs

  • video

  • mass media

  • promotions

  • mobile

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting