Intouch CRM Overview
InTouchCRM is an award-winning platform that integrates CRM, email marketing, and task management for small businesses. It enables secure cloud storage, automated campaigns, and personalized communication to enhance sales and organization.
Use Cases
Customers recommend Helpdesk Management, Contact List Management, Lead Qualification, as the business use cases that they have been most satisfied with while using Intouch CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Intouch CRM.
Intouch CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Intouch CRM works with different mediums / channels such as Chat. E-Mail. Text SMS etc.
Intouch CRM's features include Feedback Surveys, Recording, Capture Form, etc. and Intouch CRM support capabilities include Chat Support, Phone Support, Email Support, etc. also Intouch CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Matt was very friendly and knowledgeable. He talked us through each section of InTouch with demonstrations, giving us different ideas and ensuring we all understood as he was going along. We would highly recommend a training day with Matt to help to... explore the various functions of InTouch." - Terry Mohammed
Intouch CRM, Karma CRM, Revamp CRM, Salesseek, IXACT Contact, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Intouch CRM
Top Industries
- Sports
- Marketing and Advertising
- Consumer Services
Popular in
- Small Business
- Enterprise
- Mid Market
Intouch CRM is popular in Sports, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Intouch CRM Use Cases
Why is Intouch CRM the best choice for Helpdesk Management?
How does Intouch CRM address your Contact List Management Challenges?
35+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Intouch CRM solved their CRM needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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Matt was very friendly and knowledgeable. He talked us through each section of InTouch with demonstrations, giving us different ideas and ensuring we all understood as he was going along. We would highly recommend a training day with Matt to help to explore the various functions of InTouch. Testimonial By Terry Mohammed |
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InTouch has revolutionised the way I market to my clients with great success. Testimonial By Michael Wiehahn |
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I would not hesitate in recommending Matthew to assist with any business automation strategy. He is extremely knowledgeable about his subject and how their CRM solutions can enhance an organisation’s business development activity. Testimonial By Sian Thomas |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Terry Mohammed Director BMM-I |
Matt was very friendly and knowledgeable. He talked us through each section of InTouch with demonstrations, giving us different ideas and ensuring we all understood as he was going along. We would highly recommend a training day with Matt to help to explore the various functions of InTouch. Testimonial By Terry Mohammed |
![]() Michael Wiehahn Director Invasive Vegetation Management & Treatment Ltd |
InTouch has revolutionised the way I market to my clients with great success. Testimonial By Michael Wiehahn |
![]() Sian Thomas Founder Integrow Sales Solutions |
I would not hesitate in recommending Matthew to assist with any business automation strategy. He is extremely knowledgeable about his subject and how their CRM solutions can enhance an organisation’s business development activity. Testimonial By Sian Thomas |
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
---|---|---|
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Human Resources
|
Human Resources |
Case Study TeamforceRead More |
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Consumer Goods
|
Consumer Goods |
Case Study FAB footwearRead More |
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Human Resources
|
Human Resources |
Case Study TeamforceRead More |
Video
Small Business Sales CRM and Email Marketing Automation

Frequently Asked Questions(FAQ)
for Intouch CRM
What is Intouch CRM?
Intouch CRM is a sales and marketing system that brings business tools to give one-stop shops to manage and grow business, eliminating the need to use multiple systems at a high cost. The platform has integrated web-based CRM, email marketing, database and task management designed for small businesses. This helps to close more deals and grow business.
InTouchCRM enables to store contacts safely in the cloud, in other words, the team can access them from any place, at any time for optimum collaboration. Users can nurture prospects and communicate with customers on a regular basis with InTouchCRM's email marketing software. Lead nurturing process is facilitated by InTouchCRM's integrated webforms. InTouchCRM’s text message marketing enables to send personalised texts to prospects and customers, using any data from the available contact list. It creates automated marketing campaigns, custom surveys.
InTouchCRM’s integrated calendar allows the system to set important, automatic tasks & reminders. InTouch is the ideal platform for any small business to become more organised, save time and increase sales.
What is Intouch CRM used for?
What are the top features of Intouch CRM?
Who uses Intouch CRM?
What are Intouch CRM alternatives?
Where is Intouch CRM located?
Intouch CRM Competitors
Intouch CRM Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (14) |
Custom Reports | Read Reviews (26) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (14) |
Custom Reports | Read Reviews (26) |
Software Failure Risk Guidance
?for Intouch CRM
Overall Risk Meter
Top Failure Risks for Intouch CRM
Intouch Profile
HQ Location
Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR.
Employees
1-10
Social
Financials
PRIVATE