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Compare Merchant Relationship Management vs IXACT Contact

Comparison Summary

For Merchant Relationship Management vs IXACT Contact comparison, Our AI algorithm looked at 2629 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Merchant Relationship Management and IXACT Contact to solve their respective business needs.

Pros and cons of Merchant Relationship Management and IXACT Contact

Merchant Relationship Management is more suited to businesses that require Sales Document Management and Lead Management where as IXACT Contact is focused towards Contact List Management with Website and Communication Management with E-Mail .

Both Merchant Relationship Management and IXACT Contact are CRM software, peers recommend Merchant Relationship Management for competitive intelligence and sales call management where as IXACT Contact is more known for capturing leads and drip marketing .

logo Merchant Relationship Management

Focus area

Merchant Relationship Management is better than IXACT Contact for

Software Failure Risk

  • low

logo IXACT Contact

Focus area

IXACT Contact is better than Merchant Relationship Management for

Software Failure Risk

  • low

About

CRM & Underwriting Platform

Real Estate CRM & Marketing Automation System to win more business

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

54

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management



helpdesk management


training & onboarding


competitive intelligence


generation of new leads


sales call management


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

engaging on social media

scheduling post to social media



lead qualification

lead qualification: demographic

lead qualification: technographic


engagement management

engaging and following up



products & pricelist management


contact list management


payment management




conversion management



relationship management



lifetime value management


performance management



calendar management


pipeline management







campaign analytics


campaign monitoring


campaign management

campaign analytics

campaign monitoring


content publishing


searching for content


content management

content publishing

searching for content


social media marketing




Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Improve efficiency

  • Improve visibility

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Improve digital and social presence

  • Reduce bounce

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more
  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting