Merchant Relationship Management Overview
NMI's embedded payment solutions offer secure and seamless transaction integration, enhancing the payment experience for businesses. This fully integrated payments ecosystem supports scalability and reliability, catering to diverse business needs. NMI stands out with its focus on creating a smooth transaction process, which is crucial for customer satisfaction and operational efficiency. The platform is particularly beneficial for fintech companies looking to build, earn, and scale their payment capabilities. By integrating NMI's solutions, businesses can ensure a secure and efficient payment process, which is a key competitive advantage in today's fast-paced digital economy.
Use Cases
Customers recommend Sales Document Management, Lead Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Merchant Relationship Management.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Merchant Relationship Management.
Merchant Relationship Management Use-Cases and Business Priorities: Customer Satisfaction Data
Merchant Relationship Management's features include Calculator, Dashboard, Alerts: Popups & Notifications, etc. and Merchant Relationship Management support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Merchant Relationship Management analytics capabilities include Analytics, and Custom Reports.
Reviews
"IRIS CRM is far and away the best business management tool in the marketplace today. The IRIS team understands the day to day needs of the ISO community." - Jason Wright
Merchant Relationship Management, Teamgate CRM, Floify, monday sales CRM, TeamGram, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
IRIS-CRM is a user-friendly merchant services management solution that efficiently handles CRM and underwriting. Merchants are securely managed with NMI's onboarding features.
Popular Business Setting
for Merchant Relationship Management
Top Industries
- Financial Services
- Entertainment
Popular in
- Small Business
- Mid Market
- Enterprise
Merchant Relationship Management is popular in Financial Services, and Entertainment, and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Merchant Relationship Management Use Cases
Why is Merchant Relationship Management the best choice for Sales Document Management?
What Are the key features of Merchant Relationship Management for Lead Management?
How efficiently Does Merchant Relationship Management manage your Helpdesk Management?
How efficiently Does Merchant Relationship Management manage your Onboarding?
What Are the key features of Merchant Relationship Management for Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well Merchant Relationship Management solved their CRM needs. Cuspera uses 1704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
IRIS CRM is far and away the best business management tool in the marketplace today. The IRIS team understands the day to day needs of the ISO community. Testimonial By Jason Wright |
|
IRIS CRM is very user-friendly. The IRIS CRM team has helped us adapt the system to meet our needs. IRIS CRM has even helped us service our Agent Banks! Testimonial By Chad Horal |
|
We have been using IRIS for just under a year and it has been life changing when it comes to tracking residuals, processing residuals and paying residuals!” Testimonial By Michael Dinardo |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jason Wright President FlashBanc |
IRIS CRM is far and away the best business management tool in the marketplace today. The IRIS team understands the day to day needs of the ISO community. Testimonial By Jason Wright |
|
Chad Horal CEO Metro BPS |
IRIS CRM is very user-friendly. The IRIS CRM team has helped us adapt the system to meet our needs. IRIS CRM has even helped us service our Agent Banks! Testimonial By Chad Horal |
|
Michael Dinardo President Payment Processing Consultants |
We have been using IRIS for just under a year and it has been life changing when it comes to tracking residuals, processing residuals and paying residuals!” Testimonial By Michael Dinardo |
Case Studies
CASE STUDY MerchantX
CASE STUDY FLO Business Solutions
CASE STUDY Next Choice
CASE STUDY SafeSave
CASE STUDY Prime Point Payments
CASE STUDY ISVPay
Frequently Asked Questions(FAQ)
for Merchant Relationship Management
What is Merchant Relationship Management used for?
What are the top features of Merchant Relationship Management?
Who uses Merchant Relationship Management?
What are Merchant Relationship Management alternatives?
Where is Merchant Relationship Management located?
Peers used Merchant Relationship Management for sales document management and lead management
Merchant Relationship Management Competitors
Merchant Relationship Management Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (226) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (226) |
Software Failure Risk Guidance
?for Merchant Relationship Management
Overall Risk Meter
Top Failure Risks for Merchant Relationship Management
IRIS CRM, an NMI company. News
NMI appoints new CEO
NMI has appointed Steven Pinado as its new CEO, effective September 2, 2025. Pinado, a former Billtrust President and partner at Radian Capital, replaces Vijay Sondhi, who will remain an advisor until year-end. NMI, known for its embedded payment solutions, processes $440 billion annually and serves about one million clients. The company aims to enhance its offerings for financial institutions and merchants.
LANDI and NMI Expand Partnership with Launch of LANDI M20SE: A Compact, Cost-Effective Android Device Configured for Tap to Pay
LANDI and NMI have expanded their partnership with the launch of the LANDI M20SE, a compact and cost-effective Android payment device configured for tap to pay. The M20SE integrates NMIs payment gateway technology, enabling merchants to accept contactless payments efficiently. This collaboration targets businesses seeking affordable, secure, and mobile payment solutions, strengthening both companies positions in the embedded payments and smart POS markets.
LANDI and NMI Expand Partnership with Launch of LANDI M20SE: A Compact, Cost-Effective Android Device Configured for Tap to Pay - Business Wire
NMI and LANDI have expanded their partnership with the launch of the LANDI M20SE, a compact Android payment device configured for tap to pay. The M20SE integrates with NMIs payments platform, enabling secure, cost-effective contactless transactions for merchants. This collaboration targets in-person and mobile payment use cases, enhancing flexibility for independent sales organizations, SaaS providers, and banks.
IRIS CRM, an NMI company. Profile
Company Name
IRIS CRM, an NMI company.
Company Website
https://www.nmi.com/HQ Location
Schaumburg, Illinois
Employees
11-50
Social
Financials
PRIVATE
