Merchant Relationship Management Overview

IRIS-CRM is a user-friendly merchant services management solution that efficiently handles CRM and underwriting. Merchants are securely managed with NMI's onboarding features.

Use Cases

Customers recommend Sales Document Management, Lead Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Merchant Relationship Management.

Other use cases:

  • Onboarding
  • Competitive Intelligence
  • Generation Of New Leads
  • Call Recording
  • Workflow Management
  • Communication Management
  • White Labeling
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Merchant Relationship Management.

Other priorities:

  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Improve Visibility
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Digital And Social Presence
  • Reduce Bounce
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Merchant Relationship Management Use-Cases and Business Priorities: Customer Satisfaction Data

Merchant Relationship Management's features include Calculator, Dashboard, Alerts: Popups & Notifications, etc.

Reviews

"The IRIS Team has always been extraordinary! From both a consultative perspective and adapting the program to fit our needs. We love the software!" - Nate Christian

Merchant Relationship Management, Leadmaster CRM, Apptivo, YetiForce CRM, Claritysoft CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Merchant Relationship Management

Top Industries

  • Financial Services
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Merchant Relationship Management is popular in Financial Services, and Entertainment, and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Merchant Relationship Management Use Cases

What makes Merchant Relationship Management ideal for Sales Document Management?

What makes Merchant Relationship Management ideal for Lead Management?

What Are the key features of Merchant Relationship Management for Helpdesk Management?

What makes Merchant Relationship Management ideal for Onboarding?

What solutions does Merchant Relationship Management provide for Competitive Intelligence?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Merchant Relationship Management solved their CRM needs. Cuspera uses 1704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Merchant Relationship Management testimonial

Nate Christian

SVP Operations

National Payment Corporation

The IRIS Team has always been extraordinary! From both a consultative perspective and adapting the program to fit our needs. We love the software! Testimonial By Nate Christian
Merchant Relationship Management testimonial

Randy Hayashi

COO

Payment Depot

Thanks for all your help. If you ever get anyone who wants to talk to an ex-Salesforce to IRIS CRM customer let me know. Testimonial By Randy Hayashi
Merchant Relationship Management testimonial

Chad Horal

CEO

Metro BPS

IRIS CRM is very user-friendly. The IRIS CRM team has helped us adapt the system to meet our needs. IRIS CRM has even helped us service our Agent Banks! Testimonial By Chad Horal
CUSTOMERS TESTIMONIALS
Merchant Relationship Management testimonial

Nate Christian

SVP Operations

National Payment Corporation

The IRIS Team has always been extraordinary! From both a consultative perspective and adapting the program to fit our needs. We love the software! Testimonial By Nate Christian
Merchant Relationship Management testimonial

Randy Hayashi

COO

Payment Depot

Thanks for all your help. If you ever get anyone who wants to talk to an ex-Salesforce to IRIS CRM customer let me know. Testimonial By Randy Hayashi
Merchant Relationship Management testimonial

Chad Horal

CEO

Metro BPS

IRIS CRM is very user-friendly. The IRIS CRM team has helped us adapt the system to meet our needs. IRIS CRM has even helped us service our Agent Banks! Testimonial By Chad Horal

Frequently Asked Questions(FAQ)

for Merchant Relationship Management

What is Merchant Relationship Management used for?

Merchant Relationship Management is a CRM Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Sales Document Management, Lead Management and Helpdesk Management .

What are the top features of Merchant Relationship Management?

Calculator, Dashboard and Alerts: popups & Notifications are some of the top features of Merchant Relationship Management.

Who uses Merchant Relationship Management?

Merchant Relationship Management is used by Financial Services, Entertainment among other industries.

What are Merchant Relationship Management alternatives?

Leadmaster CRM, Apptivo, YetiForce CRM and Claritysoft CRM are popular alternatives for Merchant Relationship Management.

Where is Merchant Relationship Management located?

Merchant Relationship Management is headquartered at Schaumburg, Illinois.
lightning

Peers used Merchant Relationship Management for sales document management and lead management

Merchant Relationship Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.77/5

Read Reviews (48)
Custom Reports

4.73/5

Read Reviews (226)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.77/5

Read Reviews (48)
Custom Reports

4.73/5

Read Reviews (226)

Software Failure Risk Guidance

?

for Merchant Relationship Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Merchant Relationship Management

NMI Profile

Company Name

NMI

Company Website

https://www.nmi.com/

HQ Location

Schaumburg, Illinois

Employees

11-50

Social

Financials

PRIVATE