Merchant Relationship Management Overview
IRIS-CRM is a user-friendly merchant services management solution that efficiently handles CRM and underwriting. Merchants are securely managed with NMI's onboarding features.
Use Cases
Customers recommend Sales Document Management, Lead Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Merchant Relationship Management.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Merchant Relationship Management.
Merchant Relationship Management Use-Cases and Business Priorities: Customer Satisfaction Data
Merchant Relationship Management's features include Calculator, Dashboard, Alerts: Popups & Notifications, etc. and Merchant Relationship Management support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Merchant Relationship Management analytics capabilities include Analytics, and Custom Reports.
Reviews
"When people ask me what it takes to be successful in this industry making sure they have IRIS CRM is one of the first things I make sure to mention." - Brandon Skinner
Merchant Relationship Management, Leadmaster CRM, Apptivo, YetiForce CRM, Claritysoft CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Merchant Relationship Management
Top Industries
- Financial Services
- Entertainment
Popular in
- Small Business
- Mid Market
- Enterprise
Merchant Relationship Management is popular in Financial Services, and Entertainment, and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Merchant Relationship Management Use Cases
How can Merchant Relationship Management optimize your Sales Document Management Workflow?
What solutions does Merchant Relationship Management provide for Lead Management?
How can Merchant Relationship Management optimize your Helpdesk Management Workflow?
How can Merchant Relationship Management optimize your Onboarding Workflow?
How can Merchant Relationship Management optimize your Competitive Intelligence Workflow?
36+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Merchant Relationship Management solved their CRM needs. Cuspera uses 1704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When people ask me what it takes to be successful in this industry making sure they have IRIS CRM is one of the first things I make sure to mention. Testimonial By Brandon Skinner |
|
IRIS CRM is very user-friendly. The IRIS CRM team has helped us adapt the system to meet our needs. IRIS CRM has even helped us service our Agent Banks! Testimonial By Chad Horal |
|
The IRIS Team has always been extraordinary! From both a consultative perspective and adapting the program to fit our needs. We love the software! Testimonial By Nate Christian |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brandon Skinner CEO Riverside Payments |
When people ask me what it takes to be successful in this industry making sure they have IRIS CRM is one of the first things I make sure to mention. Testimonial By Brandon Skinner |
|
Chad Horal CEO Metro BPS |
IRIS CRM is very user-friendly. The IRIS CRM team has helped us adapt the system to meet our needs. IRIS CRM has even helped us service our Agent Banks! Testimonial By Chad Horal |
|
Nate Christian SVP Operations National Payment Corporation |
The IRIS Team has always been extraordinary! From both a consultative perspective and adapting the program to fit our needs. We love the software! Testimonial By Nate Christian |
Frequently Asked Questions(FAQ)
for Merchant Relationship Management
What is Merchant Relationship Management used for?
What are the top features of Merchant Relationship Management?
Who uses Merchant Relationship Management?
What are Merchant Relationship Management alternatives?
Where is Merchant Relationship Management located?
Peers used Merchant Relationship Management for sales document management and lead management
Merchant Relationship Management Competitors
Merchant Relationship Management Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (226) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (226) |
Software Failure Risk Guidance
?for Merchant Relationship Management
Overall Risk Meter
Top Failure Risks for Merchant Relationship Management
NMI Profile
Company Name
NMI
Company Website
https://www.nmi.com/HQ Location
Schaumburg, Illinois
Employees
11-50
Social
Financials
PRIVATE
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