Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve brand engagement
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Improve ROI
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Increase customer life time value
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Build brand awareness
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Enter new markets internationally or locally
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Launch new products
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Improve consistency
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Increase average basket value
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Improve digital and social presence
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Enhance customer relationships
-
Increase customer life time value
-
Increase sales & revenue
Top Channels
Channels Used
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omnichannel
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social media
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promotions
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phone calls
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chat
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offline
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point of sale
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-
omnichannel
-
social media
-
promotions
-
phone calls
-
chat
-
offline
-
point of sale
- See 4 more