Comparison Summary
This comparison report of Keyhole vs. Khoros Care is based on a specific set of business needs and context. The comparison uses 3817 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Keyhole and Khoros Care
Keyhole, Khoros Care, NetBase Quid, Brand24, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Keyhole covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Campaign Management with Social Media, etc.
Khoros Care focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.
"This event takes place during a busy part of our year, as a result, people are asked to assume tasks that may not be in their day to day job description. Over the years, American Century, our title sponsor, was outsourcing a group to track all the s...ocial buzz around the event. In 2017, they asked if we would be able to bring the job in house. " - Nick Casanova
"Khoros offered us a great way of responding to customers and prioritizing customer issues, easy-to-use reporting options, and a great support team. " - Mary C. Hill
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Keyhole: Hashtag Tracking for Twitter, Instagram and Facebook
Digital customer care with AI-powered workflows and operational analytics
Age
2013
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
68
55
Total Goals
(we found evidences for)
13
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Improve brand engagement
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Build brand awareness
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Improve digital and social presence
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Acquire customers
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Increase sales & revenue
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Enter new markets internationally or locally
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Enhance customer relationships
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Improve efficiency
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Scale best practices
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Launch new products
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Improve stakeholder relations
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Establish thought leadership
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Build brand awareness
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Improve brand engagement
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Improve internal communications
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Improve ROI
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Enter new markets internationally or locally
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Scale best practices
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Improve visibility
- See 7 more
Top Channels
Channels Used
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social media
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mobile
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phone calls
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chat
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e-mail
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mobile app
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Facebook
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website
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Twitter
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mass media
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text SMS
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Whatsapp
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video
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omnichannel
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Instagram
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offline
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on premises
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games
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user generated content
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blogs
- See 17 more
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social media
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mobile
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phone calls
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chat
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e-mail
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mobile app
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Facebook
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website
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Twitter
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mass media
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text SMS
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Whatsapp
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video
-
omnichannel
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Instagram
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offline
-
on premises
-
games
-
user generated content
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blogs
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
