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Kindful vs Zoho Bigin: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Kindful medium Failure Risk for Zoho Bigin medium
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Comparison Summary

This comparison report of Kindful vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 3202 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kindful and Zoho Bigin

Kindful, Zoho Bigin, DonorPerfect Fundraising Software, Salsa CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kindful covers Engagement Management, Helpdesk Management, Training & Onboarding, Social Media Management with Offline, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"The transaction fees are also less than we were paying previously so we are able to keep more of the donation! Also, we love the feature that gives people the option to cover the transaction fee. About 75% of our donors do cover the fee. " - Kiana Brown

"We have been using Bigin since July 2020. I think this CRM is ideal for small to medium size businesses. It is not overloaded with unusual features. They have kept it relatively simple which means you can get up and operating very quickly. You can p...ersonalize field names and add custom fields which makes the system more user friendly. I have used a number of CRM systems and I reviewed others before deciding on Bigin, which is easy to use meaning you can very quickly become productive. Overall I am very happy with this CRM. " - Michael Robson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kindful

Focus area

Kindful is better than Zoho Bigin for

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Best Nonprofit CRM Software for Donor Management

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

54

29

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (57)

Read Reviews (16)

engaging and following up

Read Reviews (45)

Read Reviews (16)

helpdesk management

Read Reviews (43)

Read Reviews (0)

training & onboarding

Read Reviews (27)

Read Reviews (12)

communication management

Read Reviews (17)

Read Reviews (4)

sending & publishing communications

Read Reviews (8)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (0)

social media management

Read Reviews (13)

Read Reviews (0)

social media analytics

Read Reviews (9)

Read Reviews (0)

campaign management

Read Reviews (13)

Read Reviews (0)

campaign analytics

Read Reviews (6)

Read Reviews (0)

campaign monitoring

Read Reviews (4)

Read Reviews (0)

contact list management

Read Reviews (11)

Read Reviews (3)

creating contact list

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (4)

Read Reviews (3)

workflow management

Read Reviews (3)

Read Reviews (8)

payment management

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (2)

Read Reviews (3)

performance management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (4)

contract management

Read Reviews (2)

Read Reviews (4)

account management

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (1)

Read Reviews (4)

pipeline management

Read Reviews (0)

Read Reviews (7)

lead qualification

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Increase sales & revenue

  • Establish thought leadership

  • See 5 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting