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Kissmetrics vs Supermetrics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kissmetrics vs. Supermetrics is based on a specific set of business needs and context. The comparison uses 6169 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kissmetrics and Supermetrics

Kissmetrics, Supermetrics, Finteza, Mixpanel, etc., belong to a category of solutions that help Digital Analytics. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kissmetrics covers Engagement Management with Website, Campaign Management, Funnel Analysis, Social Media Management with Website, etc.

Supermetrics focuses on Advertisement with Social Media, Social Media Management with Social Media, Digital Marketing with Social Media, Referral Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kissmetrics

Focus area

Software Failure Risk

  • medium

logo Supermetrics

Focus area

Supermetrics is better than Kissmetrics for

Software Failure Risk

  • medium

About

Kissmetrics | Get, keep and grow with Customer Engagement ...

Supermetrics™ - Best Coverage of Your Metrics‎....

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

75

68

Total Goals
(we found evidences for)

11

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


campaign management

campaign monitoring

campaign analytics


social media management

social media analytics

monitoring social media

engaging on social media

scheduling post to social media

managing social media account





generation of new leads


helpdesk management


training & onboarding



communication management

sending & publishing communications

tracking & monitoring communications



searching for content



lifetime value management


segmentation and targeting


competitive intelligence


workflow management


sales document management


lead qualification

lead qualification: behavioural



rating and review management



contact list management


social media marketing


customer feedback management


loyalty management

identify target customers


account management




courses & assessment

track learning progress


follower management


influencer marketing


conversion management


referral management




performance management


products & pricelist management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Increase customer life time value

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve consistency

  • Build brand awareness

  • Improve internal communications

  • See 8 more
  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve ROI

  • Improve efficiency

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • Increase customer life time value

  • Build brand awareness

  • See 10 more

Top Channels

Channels Used

  • social media

  • Facebook

  • LinkedIn

  • Twitter

  • Instagram

  • user generated content

  • blogs

  • website

  • e-mail

  • chat

  • phone calls

  • display advertisement

  • promotions

  • Pinterest

  • video

  • Snapchat

  • offline

  • on premises

  • mobile

  • mobile app

  • channel partners

  • review sites

  • newsletter

  • Amazon

  • mobile ads

  • eBay

  • Doubleclick

  • See 24 more
  • social media

  • Facebook

  • LinkedIn

  • Twitter

  • Instagram

  • user generated content

  • blogs

  • website

  • e-mail

  • chat

  • phone calls

  • display advertisement

  • promotions

  • Pinterest

  • video

  • Snapchat

  • offline

  • on premises

  • mobile

  • mobile app

  • channel partners

  • review sites

  • newsletter

  • Amazon

  • mobile ads

  • eBay

  • Doubleclick

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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high

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Business Setting