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Lexer CDP vs Stratifyd: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Lexer CDP medium Failure Risk for Stratifyd low
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Comparison Summary

This comparison report of Lexer CDP vs. Stratifyd is based on a specific set of business needs and context. The comparison uses 1495 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Lexer CDP and Stratifyd

Lexer CDP, and Stratifyd belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Lexer CDP covers Lifetime Value Management, Engagement Management with E-Mail, Loyalty Management with E-Mail, Segmentation And Targeting, etc.

Stratifyd focuses on Customer Feedback Management with Omnichannel, Helpdesk Management with Phone Calls, Social Media Management, Contact List Management with Phone Calls, etc.

"It is the simplest integration I’ve ever done in over 10 years of experience. When you balance the cost, ease of integration, and ease for the end-user, I think Lexer is an excellent choice. " - Matt Smith

"We partnered with Stratifyd to add more features and flexibility to data analytics. The speech analysis functionality and speed-to-insights filled that need, identifying ways to improve our agent responses, website navigation, and CX. " - Eli Lilly

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Lexer CDP

Focus area

Lexer CDP is better than Stratifyd for

Software Failure Risk

  • medium

logo Stratifyd

Focus area

Stratifyd is better than Lexer CDP for

Software Failure Risk

  • low

About

Customer Data Platform that helps brands and retailers genuinely understand their customers

Augmented Intelligence Platform to deliver real-time insights to the people who need them

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

31

50

Total Goals
(we found evidences for)

9

12

Top Processes

Evidences indicate better relative satisfaction

lifetime value management

Read Reviews (38)

Read Reviews (0)

engagement management

Read Reviews (34)

Read Reviews (6)

engaging and following up

Read Reviews (24)

Read Reviews (3)

loyalty management

Read Reviews (13)

Read Reviews (0)

identify target customers

Read Reviews (9)

Read Reviews (0)

segmentation and targeting

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (6)

Read Reviews (15)

contacts history

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (4)

Read Reviews (11)

training & onboarding

Read Reviews (3)

Read Reviews (9)

social media management

Read Reviews (1)

Read Reviews (17)

workflow management

Read Reviews (1)

Read Reviews (9)

rating and review management

Read Reviews (1)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

measuring net promoter score

Read Reviews (0)

Read Reviews (6)

customer feedback management

Read Reviews (0)

Read Reviews (50)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

measuring net promoter score

Read Reviews (0)

Read Reviews (6)

helpdesk management

Read Reviews (0)

Read Reviews (35)

call transcription

Read Reviews (0)

Read Reviews (15)

sales call management

Read Reviews (0)

Read Reviews (15)

call transcription

Read Reviews (0)

Read Reviews (15)

competitive intelligence

Read Reviews (0)

Read Reviews (8)

relationship management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (3)

contract management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (3)

contract management

Read Reviews (0)

Read Reviews (2)

community building

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase customer life time value

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • See 6 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • social media

  • omnichannel

  • chat

  • offline

  • user generated content

  • blogs

  • on premises

  • e-mail

  • website

  • trade shows

  • Instagram

  • point of sale

  • magazine

  • print media

  • review sites

  • Amazon

  • See 14 more

  • phone calls

  • social media

  • omnichannel

  • chat

  • offline

  • user generated content

  • blogs

  • on premises

  • e-mail

  • website

  • trade shows

  • Instagram

  • point of sale

  • magazine

  • print media

  • review sites

  • Amazon

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting