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Live Chat 3 vs Activechat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Live Chat 3 vs. Activechat is based on a specific set of business needs and context. The comparison uses 487 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Live Chat 3 and Activechat

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Live Chat 3 covers Engagement Management with Chat, Customer Feedback Management with Chat, Advertisement with Website, Rating And Review Management, etc.

Activechat focuses on Helpdesk Management with Website, Touchpoint Management with Social Media, Customer Feedback Management, Communication Management with Text SMS, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Live Chat 3

Focus area

Software Failure Risk

  • medium

logo Activechat

Focus area

Software Failure Risk

  • medium

About

Live Chat 3 - Support and Chat System - JAKWEB Live ...

Smart conversational AI platform | Visual chatbot builder ...

Financials

NA

NA

Business Need

Total Processes
(we found evidences for)

12

19

Total Goals
(we found evidences for)

1

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management



helpdesk management


communication management

sending & publishing communications


touchpoint management


workflow management


training & onboarding


channel management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • text SMS

  • social media

  • chat

  • website

  • Facebook

  • Facebook page

  • See 3 more
  • text SMS

  • social media

  • chat

  • website

  • Facebook

  • Facebook page

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting