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Compare Local Measure vs RaveCapture ''formerly TrustSpot''

Comparison Summary

For Local Measure vs RaveCapture ''formerly TrustSpot'' comparison, Our AI algorithm looked at 921 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Local Measure and RaveCapture ''formerly TrustSpot'' to solve their respective business needs.

Pros and cons of Local Measure and RaveCapture ''formerly TrustSpot''

Local Measure is more suited to businesses that require Engagement Management with Review Sites and Customer Feedback Management where as RaveCapture ''formerly TrustSpot'' is focused towards Rating And Review Management with Social Media and Customer Feedback Management with Promotions .

logo Local Measure

Focus area

Software Failure Risk

  • medium

logo RaveCapture ''formerly TrustSpot''

Focus area

Software Failure Risk

  • medium

About

Customer experience platform to turn every customer into a loyal advocate

Turn Ordinary Customers into Raving Fans

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

31

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media


rating and review management


competitive intelligence


communication management

sending & publishing communications


sales review & feedback


revenue cycle management


helpdesk management


contact list management




sales document management

contract management


loyalty management


content management


lifetime value management


community building



Top Goals

Goals Achieved

  • Acquire customers

  • Establish thought leadership

  • Improve digital and social presence

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • See 7 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting