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LoyaltyTrac® vs Ekoma: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of LoyaltyTrac® vs. Ekoma is based on a specific set of business needs and context. The comparison uses 286 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyTrac® and Ekoma

LoyaltyTrac®, and Ekoma belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyTrac® covers Loyalty Management, Helpdesk Management, Social Media Management, Sales Incentive Management, etc.

Ekoma focuses on Loyalty Management, Referral Management, Engagement Management with Offline, Social Media Management, etc.

"We started our LoyaltyTrac program with 12 email addresses and now have over 90,000 members we email regularly. Members comprise 65% of invoices and spend 10% more per transaction than non-members. I can't tell you how wonderful it has been to work ...with all of you. You have a great team, innovative business model, and fantastic customer service " - Cindy Burdette

"Amazing customer service. Very responsive to my questions and needs. The app is impressive and working great. Thanks. " - Fabulegs melissa

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyTrac®

Focus area

Software Failure Risk

  • medium

logo Ekoma

Focus area

Software Failure Risk

  • medium

About

LoyaltyTrac Rewards Program for maximum ease-of-use and profitability

Ekoma | Customize rewards program to match the branding of user store without touching a line of code

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

16

11

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


helpdesk management


social media management

social media analytics


sales document management



redemption management


sales incentive management


referral management


engaging and following up


engagement management

engaging and following up


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Increase customer life time value

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • offline

  • point of sale

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting