LoyaltyTrac® Overview

LoyaltyTrac is a cost-effective rewards and retention platform for the automotive industry, enabling businesses to manage loyalty programs, run marketing campaigns, and track metrics. It integrates seamlessly with third-party systems and supports over 60 DMS.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using LoyaltyTrac®.

Other use cases:

  • Upselling
  • Redemption Management
  • Sales Incentive Management
  • Contract Management
  • Proposal & Quote Management
  • White Labeling
  • Advertisement
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using LoyaltyTrac®.

Other priorities:

  • Increase Customer Life Time Value
  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

LoyaltyTrac® Use-Cases and Business Priorities: Customer Satisfaction Data

LoyaltyTrac®'s features include Rewards, and Gamification. and LoyaltyTrac® support capabilities include 24/7 Support, Email Support, Chat Support, etc. also LoyaltyTrac® analytics capabilities include Analytics, and Custom Reports.

Reviews

"We started our LoyaltyTrac program with 12 email addresses and now have over 90,000 members we email regularly. Members comprise 65% of invoices and spend 10% more per transaction than non-members. I can't tell you how wonderful it has been to work ...with all of you. You have a great team, innovative business model, and fantastic customer service" - Cindy Burdette

LoyaltyTrac®, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LoyaltyTrac®

Top Industries

  • Oil & Energy
  • Automotive

Popular in

LoyaltyTrac® is popular in Oil & Energy, and Automotive, and is widely used by

Comprehensive Insights on LoyaltyTrac® Use Cases

What benefits does LoyaltyTrac® offer for Loyalty Management?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well LoyaltyTrac® solved their Customer Loyalty Management needs. Cuspera uses 133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
LoyaltyTrac® testimonial

Cindy Burdette

The Lube Center

We started our LoyaltyTrac program with 12 email addresses and now have over 90,000 members we email regularly. Members comprise 65% of invoices and spend 10% more per transaction than non-members. I can't tell you how wonderful it has been to work with all of you. You have a great team, innovative... business model, and fantastic customer service

Testimonial By Cindy Burdette
LoyaltyTrac® testimonial

Roy Reynolds

Richfield Bloomington Honda

We were looking for an advantage against other dealers, to keep our customers returning here, increasing their service visit count and amount of their service dollar they spend with us. Because of LoyaltyTrac, our service visitations more than doubled and customer-pay spend increased from $207 to $...222 per repair order

Testimonial By Roy Reynolds
LoyaltyTrac® testimonial

Arnie Dempsey

Dempsey's Service Center

Performance Loyalty Group has been a great partner for our business. They work very hard to provide quality products and services. The staff are very professional and are always very responsive in providing whatever we need. We have been with them almost 5 years so far and both LoyaltyTrac and Ultr...aCare provide great results for our company

Testimonial By Arnie Dempsey
CUSTOMERS TESTIMONIALS
LoyaltyTrac® testimonial

Cindy Burdette

The Lube Center

We started our LoyaltyTrac program with 12 email addresses and now have over 90,000 members we email regularly. Members comprise 65% of invoices and spend 10% more per transaction than non-members. I can't tell you how wonderful it has been to work with all of you. You have a great team, innovative... business model, and fantastic customer service

Testimonial By Cindy Burdette
LoyaltyTrac® testimonial

Roy Reynolds

Richfield Bloomington Honda

We were looking for an advantage against other dealers, to keep our customers returning here, increasing their service visit count and amount of their service dollar they spend with us. Because of LoyaltyTrac, our service visitations more than doubled and customer-pay spend increased from $207 to $...222 per repair order

Testimonial By Roy Reynolds
LoyaltyTrac® testimonial

Arnie Dempsey

Dempsey's Service Center

Performance Loyalty Group has been a great partner for our business. They work very hard to provide quality products and services. The staff are very professional and are always very responsive in providing whatever we need. We have been with them almost 5 years so far and both LoyaltyTrac and Ultr...aCare provide great results for our company

Testimonial By Arnie Dempsey

Video

LoyaltyTrac Dealer Currency Walkthrough

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Peers used LoyaltyTrac® for loyalty management and helpdesk management

LoyaltyTrac® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.52/5

Read Reviews (4)
Custom Reports

3.29/5

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.52/5

Read Reviews (4)
Custom Reports

3.29/5

Read Reviews (13)

Software Failure Risk Guidance

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for LoyaltyTrac®

Top Failure Risks for LoyaltyTrac®

Affinitiv Inc. Profile

Company Name

Affinitiv Inc.

HQ Location

2333 San Ramon Valley Boulevard, Suite 425, San Ramon, CA 94583, US

Employees

11-50

Social

Financials

PRIVATE