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LoyaltyXpert vs Epsilon PeopleCloud Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of LoyaltyXpert vs. Epsilon PeopleCloud Loyalty is based on a specific set of business needs and context. The comparison uses 1051 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyXpert and Epsilon PeopleCloud Loyalty

LoyaltyXpert, Epsilon PeopleCloud Loyalty, RepeatRewards, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyXpert covers Loyalty Management, Engagement Management with Mobile, Lead Tracking, Lead Engagement, etc.

Epsilon PeopleCloud Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

"The team of LoyaltyXpert has a deep, working knowledge of how business decisions are made within IT Networking. The research and experience are extremely valuable to any business that is seeking to improve the method behind making customer decisions.... I would recommend LoyaltyXpert to any business that is seeking valuable insight and consulting to help them get more value from their customer decisions. " - Digisol Systems Ltd

"Epsilon and Conversant also provided important insight on some of our business challenges. It is money well spent when a partner thinks outside of the project confines—that is pretty rare " - Desiree Graham

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyXpert

Focus area

Software Failure Risk

  • medium

logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

About

Loyalty management platform that connect and engage the business users on one platform

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Age

1969

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

30

19

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

create transaction based loyalty


engagement management

engaging and following up




communication management

tracking & monitoring communications



campaign management


sales incentive management


lifetime value management


relationship management


generation of new leads


products & pricelist management


advocacy management


competitive intelligence






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Launch new products

  • Build brand awareness

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more
  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting