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M-files vs Alfresco RM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of M-files vs. Alfresco RM is based on a specific set of business needs and context. The comparison uses 4144 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing M-files and Alfresco RM

M-files, DocuWare, Alfresco ECM, etc., belong to a category of solutions that help Content Management Systems, whereas Alfresco RM, Reltio, Hive Marketing Cloud, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

M-files covers Workflow Management, Sales Document Management, Content Management, Collaboration, etc.

Alfresco RM focuses on Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

"The lack of collaboration between offices and functions is now a thing of the past. M-Files has been an important tool in solving this problem. " - Ian Norman

"With Alfresco, the contract group and all of the other groups that collaborate with them – engineering audit, finance and purchasing, and capital budget – have access to each other’s sites. Before, they were doing everything by paper, sending things... to each other through a courier, which took days. Now, once the document is entered into Alfresco, everyone can access it in minutes. " - Marc Nash

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo M-files

Focus area

Software Failure Risk

  • low

logo Alfresco RM

Focus area

Software Failure Risk

  • low

About

Intelligent Information Management Solutions

Records Management | Alfresco

Age

2001

Financials

SERIES B

SERIES D

Business Need

Total Processes
(we found evidences for)

67

40

Total Goals
(we found evidences for)

16

6

Top Processes

Evidences indicate better relative satisfaction



sales document management

contract management

proposal & quote management


searching for content

content publishing



communication management

sending & publishing communications


engagement management

engaging and following up


competitive intelligence


training & onboarding


contact list management


compliance & governance


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


products & pricelist management


opportunity management





social media management

social media analytics



helpdesk management


generation of new leads



courses & assessment

track learning progress


business development


performance management


sales call management


rating and review management


subscription management


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve digital and social presence

  • Scale best practices

  • Grow market share

  • Increase sales & revenue

  • Establish thought leadership

  • Improve visibility

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Launch new products

  • See 13 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more

Top Channels

Channels Used

  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more
  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting