M-files Overview

M-Files offers a metadata-driven document management platform. Businesses gain a leading edge with M-Files' innovative solutions.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using M-files.

Other use cases:

  • Collaboration
  • Communication Management
  • Engagement Management
  • Competitive Intelligence
  • Training & Onboarding
  • Compliance & Governance
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using M-files.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Grow Market Share
  • Increase Sales & Revenue
  • Establish Thought Leadership
  • Improve Visibility
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve Consistency
  • Launch New Products
See all business priorities See less business priorities

M-files Use-Cases and Business Priorities: Customer Satisfaction Data

M-files's features include Templates, Recording, Personalization, etc. and M-files support capabilities include AI Powered, Email Support, Chat Support, etc. also M-files analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our customer was managing hundreds of documents for any given project, and documents ended up in a physical file folder that was moved from department to department. “We now manage almost one million documents with M-Files. We have eliminated more t...han 13 physical handoffs of documents, and we have saved $1.5 million to date" - TK Elevator

M-files, DocuWare, Hyland ECM, Egnyte, Laserfiche, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for M-files

Top Industries

  • Information Technology and Services
  • Computer Software
  • Automotive

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

M-files is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on M-files Use Cases

What Are the key features of M-files for Workflow Management?

How does M-files address your Sales Document Management Challenges?

How efficiently Does M-files manage your Content Management?

What benefits does M-files offer for Collaboration?

How can M-files optimize your Communication Management Workflow?

40+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well M-files solved their Content Management Systems needs. Cuspera uses 3152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
M-files testimonial

TK Elevator

Our customer was managing hundreds of documents for any given project, and documents ended up in a physical file folder that was moved from department to department. “We now manage almost one million documents with M-Files. We have eliminated more than 13 physical handoffs of documents, and we have... saved $1.5 million to date

Testimonial By TK Elevator
M-files testimonial

Jim Ashmore

Director of Operations

Southern Hills Title

Being able to provide factual evidence in a matter of seconds is so important. Not only does this help with customer satisfaction, but it alleviates stress for our staff. Testimonial By Jim Ashmore
M-files testimonial

Mikko Pippuri

Service Manager

Berggren

We can easily link documents to the corresponding client and case, and only selected people can access and edit them. Testimonial By Mikko Pippuri
CUSTOMERS TESTIMONIALS
M-files testimonial

TK Elevator

Our customer was managing hundreds of documents for any given project, and documents ended up in a physical file folder that was moved from department to department. “We now manage almost one million documents with M-Files. We have eliminated more than 13 physical handoffs of documents, and we have... saved $1.5 million to date

Testimonial By TK Elevator
M-files testimonial

Jim Ashmore

Director of Operations

Southern Hills Title

Being able to provide factual evidence in a matter of seconds is so important. Not only does this help with customer satisfaction, but it alleviates stress for our staff. Testimonial By Jim Ashmore
M-files testimonial

Mikko Pippuri

Service Manager

Berggren

We can easily link documents to the corresponding client and case, and only selected people can access and edit them. Testimonial By Mikko Pippuri

Case Studies

COMPANY INDUSTRY CASE STUDIES
M-files case study
Financial Services
Financial Services
Case Study Bridges Trust

How Wealth management firm implements M-Files to reduce time spent seeking client data, protect that data, and streamline the flow of document storage.

Read More
M-files case study
Management Consulting
Management Consulting
Case Study Head Energy

How Head Energy uses M-Files to improve workflows and improved collaboration for its 650 employees.

Read More
M-files case study
Manufacturing
Manufacturing
Case Study SSAB

Sustainable steel company leverages M-Files Solutions to lead a new journey into digitization and collaboration

Read More

Video

How To Share Information From M-Files

Video Thumbnail

Frequently Asked Questions(FAQ)

for M-files

What is M-files?

M-Files is an Intelligent Information Management System that helps enterprises find, share, and secure documents and information. The solution is suitable for small and large businesses in multiple industries.

The M-Files solution is metadata based, repository neutral, and intelligent. That means that users can find data based on what it is, not where it's stored. Users can see information in context automatically, regardless of its system of origin. There is no need to worry about data migration - keep everything exactly where it is and access it instantly. M-Files is an intelligent solution that connects to all data repositories. M-Files allows access to information offline with a mobile device. Users can easily share it with anyone and add workflows to automate business processes.

M-Files allows users to configure the platform or use templates to support general use cases. Additionally, several add-ins and APIs help to configure it just the way needed. Automated workflow tools include notifications sent to users when they need to review or approve document changes. The co-authoring feature allows users to simultaneously edit documents and send invitations to co-workers, workgroups and users via sharing links.

What is M-files used for?

M-files is a Content Management Systems Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Workflow Management, Sales Document Management and Content Management .

What are the top features of M-files?

Templates, Recording and Personalization are some of the top features of M-files.

Who uses M-files?

M-files is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are M-files alternatives?

DocuWare, Hyland ECM, Egnyte and Laserfiche are popular alternatives for M-files.

Where is M-files located?

M-files is headquartered at 6400 International Parkway, Suite 2500 Plano, TX 75093.
lightning

Peers used M-files for workflow management and sales document management

M-files Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (81)
Analytics

4.53/5

Read Reviews (208)
Custom Reports

4.24/5

Read Reviews (253)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (81)
Analytics

4.53/5

Read Reviews (208)
Custom Reports

4.24/5

Read Reviews (253)

M-files Integrations

M-files integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for M-files

Overall Risk Meter

Low Medium High

Top Failure Risks for M-files

M-files News

M-Files Wins 2024 KMWorld Promise Award - Business Wire

M-Files won the 2024 KMWorld Promise Award for excellence in knowledge management solutions.

21/11/2024 - source

Whirlwind Steel Builds for the Future with Digital Transformation Powered by M-Files - Business Wire

Whirlwind Steel is using M-Files for its digital transformation to improve future projects.

30/10/2024 - source

M-Files Named a Leader in 2024 IDC MarketScape Worldwide Intelligent Content Services Report - Business Wire

M-Files has been recognized as a leader in the 2024 IDC MarketScape Worldwide Intelligent Content Services Report.

04/09/2024 - source

M-files Feeds

M-Files announces new CEO - International Accounting Bulletin

M-Files has appointed a new CEO.

04/12/2024 - source

M-Files Appoints Jay Bhatt as CEO - Business Wire

M-Files has appointed Jay Bhatt as the new CEO.

02/12/2024 - source

M-Files Names Software Veteran Jay Bhatt as CEO Following Major Recapitalization Deal - StockTitan

M-Files appoints Jay Bhatt as CEO after a major recapitalization deal.

02/12/2024 - source

M-files Profile

Company Name

M-files

Company Website

https://www.m-files.com/

Year Founded

2001

HQ Location

6400 International Parkway, Suite 2500 Plano, TX 75093

Employees

251-500

Social

Financials

SERIES B