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M-files: Use-Cases, Insights and Reviews | 2024 Cuspera

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Intelligent Information Management Solutions

AI Powered

M-files Overview

M-Files offers a metadata-driven document management platform. Businesses gain a leading edge with M-Files' innovative solutions.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using M-files.

Other use cases:

Collaboration
Communication Management
Engagement Management
Competitive Intelligence
Training & Onboarding
Compliance & Governance
Customer Case Management

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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using M-files.

Other priorities:

Acquire Customers
Improve ROI
Improve Efficiency
Improve Internal Communications
Improve Digital And Social Presence
Scale Best Practices
Grow Market Share
Increase Sales & Revenue
Establish Thought Leadership
Improve Visibility
Improve Stakeholder Relations
Manage Risk
Improve Consistency
Launch New Products

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M-files Use-Cases and Business Priorities: Customer Satisfaction Data

M-files's features include Templates, Recording, Personalization, etc.

Reviews

"We can easily link documents to the corresponding client and case, and only selected people can access and edit them." - Mikko Pippuri

M-files, DocuWare, Alfresco ECM, Egnyte, Laserfiche, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for M-files

Top Industries

Information Technology and Services
Computer Software
Automotive

Popular in

Small Business
Mid Market
Large Enterprise

M-files is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on M-files Use Cases

How does M-files facilitate Workflow Management?

The system enables automation of document workflows, which facilitates streamlined and efficient processes. Features such as permission management, version control, and mobile access contribute to this efficiency. Workflow construction can be challenging, and lacks comprehensive validation functionality.

"...If you are in the field or at a customer location, you can update the status of a workflow from mobile, so that work progresses. ..." Digital Business Processes

How does M-files address your Sales Document Management Challenges?

M-Files provides document management capabilities for various business processes, including contract lifecycle management, human resources, and invoice processing. It offers features such as version control, mobile access, e-signature capabilities, automated workflows, and document templates. While M-Files has been lauded for its functionality, it currently lacks built-in electronic and digital signature capabilities.

"...We use M-Files for invoice processing, contract management, HR documents and of course also for our workflows...." Peer review by Serge P., Sales Manager, Information Technology and Services

What makes M-files ideal for Content Management?

M-Files is a content management tool that enables users to organize, manage, and track documents and information. The tool facilitates document sharing, co-authoring, and collaboration with colleagues and external parties, streamlining workflow and document management. M-Files's effectiveness is limited by its dependence on user action for initiating document sharing.

"...Easy to search and find content - good on mobile phone...." Peer review by User

Why is M-files the best choice for Collaboration?

M-Files facilitates collaboration among teams by providing co-authoring features, check-in/check-out tools, and seamless file sharing across different documents and employees. The platform allows for knowledge management, online collaboration, and content and data management. M-Files is limited by its lack of collaborative features like Web or Office365 integration.

"...Benefit from SharePoint s collaboration capabilities while still taking advantage of a powerful, full-featured intelligent information management system. ..." SharePoint

How does M-files facilitate Communication Management?

40+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well M-files solved their Content Management Systems needs. Cuspera uses 3152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Mikko Pippuri Service Manager Berggren	We can easily link documents to the corresponding client and case, and only selected people can access and edit them. Testimonial By Mikko Pippuri
TK Elevator	Our customer was managing hundreds of documents for any given project, and documents ended up in a physical file folder that was moved from department to department. “We now manage almost one million documents with M-Files. We have eliminated more than 13 physical handoffs of documents, and we have... saved $1.5 million to date Testimonial By TK Elevator
Florian Neuböck Senior Project Manager OMV	We did not want a complex ECM system that our employees would not use, and this is why we selected M-Files. M-Files is not only very easy to use, but it’s also easy to configure and administer in a manner that enables us to comply with strict regulatory requirements. Testimonial By Florian Neuböck

CUSTOMERS	TESTIMONIALS
Mikko Pippuri Service Manager Berggren	We can easily link documents to the corresponding client and case, and only selected people can access and edit them. Testimonial By Mikko Pippuri
TK Elevator	Our customer was managing hundreds of documents for any given project, and documents ended up in a physical file folder that was moved from department to department. “We now manage almost one million documents with M-Files. We have eliminated more than 13 physical handoffs of documents, and we have... saved $1.5 million to date Testimonial By TK Elevator
Florian Neuböck Senior Project Manager OMV	We did not want a complex ECM system that our employees would not use, and this is why we selected M-Files. M-Files is not only very easy to use, but it’s also easy to configure and administer in a manner that enables us to comply with strict regulatory requirements. Testimonial By Florian Neuböck

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
eQ Real Estate	Real Estate	Case Study eQ M-Files' metadata-driven document management platform has made the real estate business more efficient by speeding up and simplifying data retrieval. Read More
Bridges Trust Financial Services	Financial Services	Case Study Bridges Trust How Wealth management firm implements M-Files to reduce time spent seeking client data, protect that data, and streamline the flow of document storage. Read More
eQ Real Estate	Real Estate	Case Study eQ M-Files' metadata-driven document management platform has made the real estate business more efficient by speeding up and simplifying data retrieval. Read More

Video

How To Share Information From M-Files

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Frequently Asked Questions(FAQ)

for M-files

What is M-files?

M-Files is an Intelligent Information Management System that helps enterprises find, share, and secure documents and information. The solution is suitable for small and large businesses in multiple industries.

The M-Files solution is metadata based, repository neutral, and intelligent. That means that users can find data based on what it is, not where it's stored. Users can see information in context automatically, regardless of its system of origin. There is no need to worry about data migration - keep everything exactly where it is and access it instantly. M-Files is an intelligent solution that connects to all data repositories. M-Files allows access to information offline with a mobile device. Users can easily share it with anyone and add workflows to automate business processes.

M-Files allows users to configure the platform or use templates to support general use cases. Additionally, several add-ins and APIs help to configure it just the way needed. Automated workflow tools include notifications sent to users when they need to review or approve document changes. The co-authoring feature allows users to simultaneously edit documents and send invitations to co-workers, workgroups and users via sharing links.

What is M-files used for?

M-files is a Content Management Systems Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Workflow Management, Sales Document Management and Content Management .

What are the top features of M-files?

Templates, Recording and Personalization are some of the top features of M-files.

Who uses M-files?

M-files is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are M-files alternatives?

DocuWare, Alfresco ECM, Egnyte and Laserfiche are popular alternatives for M-files.

Where is M-files located?

M-files is headquartered at 6400 International Parkway, Suite 2500 Plano, TX 75093.

lightning

Peers used M-files for workflow management and sales document management

M-files Competitors

More M-files Alternatives...

M-files Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.57/5 ★ Read Reviews (81)
Analytics	4.53/5 ★ Read Reviews (208)
Custom Reports	4.24/5 ★ Read Reviews (253)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.57/5 ★ Read Reviews (81)
Analytics	4.53/5 ★ Read Reviews (208)
Custom Reports	4.24/5 ★ Read Reviews (253)

Software Failure Risk Guidance

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for M-files

Overall Risk Meter

Low Medium High

Top Failure Risks for M-files

M-files Profile

Company Name

M-files

Company Website

https://www.m-files.com/

Year Founded

2001

HQ Location

6400 International Parkway, Suite 2500 Plano, TX 75093

Employees

251-500

Social

Financials

SERIES B