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M-files vs Smartsheet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of M-files vs. Smartsheet is based on a specific set of business needs and context. The comparison uses 17688 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing M-files and Smartsheet

M-files, DocuWare, Alfresco ECM, etc., belong to a category of solutions that help Content Management Systems, whereas Smartsheet, Egnyte, TeamViewer, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

M-files covers Workflow Management, Sales Document Management, Content Management, Collaboration, etc.

Smartsheet focuses on Collaboration, Workflow Management, Sales Document Management, Content Management, etc.

"The best way I could describe life before M-Files is, it was pot luck if you wanted to find a document. Now we have people going ‘oh, I can suddenly find this!’. And in terms of service delivery, if you do not have to spend time in front of a screen... searching for information, you have got time to speak to your customers. " - Kristin McIntosh

"Smartsheet has been the most effective way for us to implement a process of interdepartmental communication. It gives us the ability to alert people right when updates are made, or when data changes, so we can address issues as they come up. Shea P...ivnicka Manager " - Shea Pivnicka

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo M-files

Focus area

M-files is better than Smartsheet for

Software Failure Risk

  • low

logo Smartsheet

Focus area

Smartsheet is better than M-files for

Software Failure Risk

  • medium

About

Intelligent Information Management Solutions

The dynamic workspace that moves the business forward

Age

2001

Financials

SERIES B

SERIES F

Business Need

Total Processes
(we found evidences for)

67

96

Total Goals
(we found evidences for)

16

15

Top Processes

Evidences indicate better relative satisfaction



sales document management

contract management

proposal & quote management


searching for content

content publishing



communication management

sending & publishing communications


engagement management

engaging and following up


competitive intelligence


training & onboarding


contact list management


compliance & governance


customer case management


customer feedback management

measuring customer satisfaction


knowledge management

creating knowledge base


products & pricelist management


opportunity management





social media management

social media analytics



helpdesk management


generation of new leads



courses & assessment

track learning progress

create learning path


business development


performance management


sales call management


rating and review management


subscription management



lead qualification

lead qualification: technographic


relationship management


international marketing


promotion management



follower management


license management


discount management


campaign management


conference call management



calendar management


billing and invoice management







sales review & feedback


trade show marketing





pipeline management


account management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve digital and social presence

  • Scale best practices

  • Grow market share

  • Increase sales & revenue

  • Establish thought leadership

  • Improve visibility

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Launch new products

  • See 13 more
  • Improve internal communications

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve visibility

  • Improve ROI

  • Improve efficiency

  • Grow market share

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more
  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting