Comparison Summary
This comparison report of Magentrix Customer Portal vs. QuickSilver Collaboration Suite is based on a specific set of business needs and context. The comparison uses 289 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Magentrix Customer Portal and QuickSilver Collaboration Suite
Magentrix Customer Portal belong to a category of solutions that help Community Management, whereas QuickSilver Collaboration Suite belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Magentrix Customer Portal covers Collaboration with Video, Knowledge Management with Social Media, Engagement Management with User Generated Content, Helpdesk Management, etc.
QuickSilver Collaboration Suite focuses on Communication Management with E-Mail, Helpdesk Management, Engagement Management with Mobile, Generation Of New Leads, etc.
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About
Customer Success and Customer Portals made easy | Magentrix
QuickSilver Collaboration Suite
Age
2012
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
20
20
Total Goals
(we found evidences for)
4
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve internal communications
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Acquire customers
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Enhance customer relationships
- See 1 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve internal communications
- See 1 more
Top Channels
Channels Used
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mobile
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social media
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e-mail
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phone calls
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user generated content
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blogs
- See 3 more
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mobile
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social media
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e-mail
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phone calls
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user generated content
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blogs
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High