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Mapp Intelligence vs Alfresco RM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mapp Intelligence vs. Alfresco RM is based on a specific set of business needs and context. The comparison uses 1621 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mapp Intelligence and Alfresco RM

Mapp Intelligence, Alfresco RM, Amperity Customer Data Management, NGDATA, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mapp Intelligence covers Engagement Management, Lead Analytics, Forecasting, Lifetime Value Management, etc.

Alfresco RM focuses on Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

"The decision to go with Data Streams was a no brainer. Modern online business is highly data-driven and needs to be managed in real time. Our vision is to be able to offer our customers a personalized user experience based on analytics and machine l...earning and to reach an ideal level of automated marketing outreach by using data from real-time streams. " - Martin Nguyen

"Alfresco and it's partners have helped us consolidate technologies, automate key business processes, and use technology to better engage with our citizens. They have been able to deliver quick, cost effective results that provide real value to the C...ity of Denver. With Alfresco we are able to automate business processes and easily roll out new applications to our users to streamline city services. Alfresco and it's partners have been a winning combination for the city! " - Chuck Fredrick

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mapp Intelligence

Focus area

Mapp Intelligence is better than Alfresco RM for

Software Failure Risk

  • low

logo Alfresco RM

Focus area

Alfresco RM is better than Mapp Intelligence for

Software Failure Risk

  • low

About

Customer intelligence and marketing analytics platform to turn data into insights, and insights into action

Records Management | Alfresco

Age

1998

Financials

PRIVATE

SERIES D

Business Need

Total Processes
(we found evidences for)

35

40

Total Goals
(we found evidences for)

11

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up





lifetime value management


contact list management



lead qualification

lead qualification: behavioural


campaign management



generation of new leads


segmentation and targeting



sales document management

proposal & quote management


customer case management



business development


workflow management


training & onboarding


content management


communication management

sending & publishing communications



helpdesk management


social media analytics


social media management

social media analytics


knowledge management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • Increase average basket value

  • Improve consistency

  • See 8 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more

Top Channels

Channels Used

  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more
  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting