Comparison Summary
This comparison report of Medallia Experience Cloud vs. Google Forms is based on a specific set of business needs and context. The comparison uses 34247 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Experience Cloud and Google Forms
Medallia Experience Cloud, Google Forms, InMoment, NICE Satmetrix, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Experience Cloud covers Collecting Direct Feedback, Engaging Conversational Surveys, Customer Experience Management with E-Mail, Rating And Review Management with Social Media, etc.
Google Forms focuses on Collecting Feedback, Collaboration, Content Management, Sales Document Management, etc.
"One of the beauties of having all the feedback in one source, is really you can put that feedback into the hands of people who can action it. " - Aisling Hassell
"Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. " - Justin Hiltz
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Google Forms for
Software Failure Risk
Google Forms
Focus area
Google Forms is better than Medallia Experience Cloud for
Software Failure Risk
About
SaaS platform to reveal customer insights, and make them actionable
Online Surveys to collect and organize information
Age
2001
Financials
SERIES F
SERIES A
Business Need
Total Processes
(we found evidences for)
50
95
Total Goals
(we found evidences for)
13
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Improve internal communications
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Launch new products
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Enter new markets internationally or locally
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Grow market share
-
Improve brand engagement
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Improve ROI
-
Improve stakeholder relations
- See 10 more
-
Acquire customers
-
Enhance customer relationships
-
Improve internal communications
-
Launch new products
-
Increase sales & revenue
-
Improve efficiency
-
Improve digital and social presence
-
Establish thought leadership
-
Scale best practices
-
Enter new markets internationally or locally
-
Grow market share
-
Build brand awareness
-
Improve stakeholder relations
-
Improve ROI
-
Improve brand engagement
- See 12 more
Top Channels
Channels Used
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e-mail
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social media
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website
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offline
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point of sale
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phone calls
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trade shows
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chat
-
video
-
user generated content
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blogs
-
mobile
-
promotions
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Slack
-
events
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on premises
-
newsletter
-
causes and charity
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Facebook
-
games
-
text SMS
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mobile app
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Skype
-
Twitter
-
mass media
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Whatsapp
-
radio
-
coupons
-
display advertisement
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out of home
-
brochure
-
Facebook page
-
movies
-
LinkedIn
-
Instagram
- See 32 more
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e-mail
-
social media
-
website
-
offline
-
point of sale
-
phone calls
-
trade shows
-
chat
-
video
-
user generated content
-
blogs
-
mobile
-
promotions
-
Slack
-
events
-
on premises
-
newsletter
-
causes and charity
-
Facebook
-
games
-
text SMS
-
mobile app
-
Skype
-
Twitter
-
mass media
-
Whatsapp
-
radio
-
coupons
-
display advertisement
-
out of home
-
brochure
-
Facebook page
-
movies
-
LinkedIn
-
Instagram
- See 32 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
