Comparison Summary
This comparison report of Medallia Experience Cloud vs. Informizely platform is based on a specific set of business needs and context. The comparison uses 3261 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Experience Cloud and Informizely platform
Medallia Experience Cloud, Informizely platform, InMoment, NICE Satmetrix, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Experience Cloud covers Collecting Direct Feedback, Engaging Conversational Surveys, Customer Experience Management with E-Mail, Rating And Review Management with Social Media, etc.
Informizely platform focuses on Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.
"One of the beauties of having all the feedback in one source, is really you can put that feedback into the hands of people who can action it. " - Aisling Hassell
"Positive from the first time you use it. Very easy to use and all targeting and customization options that we need are available. I've used this tool for 5 different companies now and haven't encountered any limitations yet. Highly recommended! " - Peter Abrahamse
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Informizely platform for
Software Failure Risk
About
SaaS platform to reveal customer insights, and make them actionable
Survey Platform to Improve Website, Service and Conversion Rate
Age
2001
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
24
Total Goals
(we found evidences for)
13
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Improve internal communications
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Launch new products
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Enter new markets internationally or locally
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Improve ROI
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Improve stakeholder relations
- See 10 more
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Enhance customer relationships
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Increase sales & revenue
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Improve brand engagement
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Build brand awareness
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Improve efficiency
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Acquire customers
- See 3 more
Top Channels
Channels Used
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promotions
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website
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e-mail
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coupons
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newsletter
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mobile
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user generated content
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blogs
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games
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chat
- See 7 more
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promotions
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website
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e-mail
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coupons
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newsletter
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mobile
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user generated content
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blogs
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games
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chat
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
