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Medallia Experience Cloud vs Startquestion survey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Medallia Experience Cloud medium Failure Risk for Startquestion survey low
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Comparison Summary

This comparison report of Medallia Experience Cloud vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 3372 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Medallia Experience Cloud and Startquestion survey

Medallia Experience Cloud, Startquestion survey, InMoment, NICE Satmetrix, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Medallia Experience Cloud covers Collecting Direct Feedback, Engaging Conversational Surveys, Customer Experience Management with E-Mail, Rating And Review Management with Social Media, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"One of the beauties of having all the feedback in one source, is really you can put that feedback into the hands of people who can action it. " - Aisling Hassell

"On behalf of the Quality Management Department of Deutsche Bank Polska S.A., I confirm cooperation with the Startquestion (Webankieta) in the field of surveys and customer satisfaction surveys. We started cooperation with the Startquestion (Webankie...ta) team in July 2017. The decision to cooperate was caused by the search for an appropriate tool to conduct customer satisfaction surveys in our company. The choice of Startquestion (Webankieta) was determined by the flexibility and reliability of the tool to carry out customer satisfaction surveys. We also highly evaluate solutions such as recurring reports and alerts - allowing you to automate many activities. During the cooperation, the team of Startquestion (Webankieta) demonstrated a high level of competence. They react quickly and with commitment to all our applications and problems. We hereby recommend Startquestion (Webankieta) to all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and customizable tool. " - Aneta Dobrakowska

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Medallia Experience Cloud

Focus area

Medallia Experience Cloud is better than Startquestion survey for

Software Failure Risk

  • medium

logo Startquestion survey

Focus area

Startquestion survey is better than Medallia Experience Cloud for

Software Failure Risk

  • low

About

SaaS platform to reveal customer insights, and make them actionable

Survey software for professionals and companies researching clients, employees and the community

Age

2001

Financials

SERIES F

NA

Business Need

Total Processes
(we found evidences for)

50

24

Total Goals
(we found evidences for)

13

3

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (296)

Read Reviews (75)

measuring net promoter score

Read Reviews (76)

Read Reviews (16)

measuring customer satisfaction

Read Reviews (37)

Read Reviews (31)

engagement management

Read Reviews (130)

Read Reviews (0)

engaging and following up

Read Reviews (90)

Read Reviews (0)

customer case management

Read Reviews (72)

Read Reviews (0)

rating and review management

Read Reviews (54)

Read Reviews (1)

helpdesk management

Read Reviews (32)

Read Reviews (7)

sales call management

Read Reviews (23)

Read Reviews (0)

call recording

Read Reviews (14)

Read Reviews (0)

call analytics

Read Reviews (8)

Read Reviews (0)

sales review & feedback

Read Reviews (21)

Read Reviews (0)

communication management

Read Reviews (20)

Read Reviews (1)

sending & publishing communications

Read Reviews (8)

Read Reviews (1)

social media management

Read Reviews (18)

Read Reviews (4)

social media analytics

Read Reviews (11)

Read Reviews (4)

engaging on social media

Read Reviews (4)

Read Reviews (0)

lifetime value management

Read Reviews (9)

Read Reviews (0)

reputation management

Read Reviews (4)

Read Reviews (0)

performance management

Read Reviews (4)

Read Reviews (0)

workflow management

Read Reviews (4)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (1)

Read Reviews (2)

contract management

Read Reviews (0)

Read Reviews (14)

sales document management

Read Reviews (0)

Read Reviews (15)

contract management

Read Reviews (0)

Read Reviews (14)

creating contact list

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (4)

creating contact list

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve internal communications

  • Launch new products

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Improve ROI

  • Improve stakeholder relations

  • See 10 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting