Comparison Summary
This comparison report of Medallia Experience Cloud vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 3244 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Experience Cloud and Survey Planet
Medallia Experience Cloud, Survey Planet, InMoment, NICE Satmetrix, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Experience Cloud covers Collecting Direct Feedback, Engaging Conversational Surveys, Customer Experience Management with E-Mail, Rating And Review Management with Social Media, etc.
Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.
"Medallia has empowered us to create a more robust measurement approach that helps us identify the customer experience improvements that matter most to our business. " - John White
"Several of our non-profit clients recently decided to conduct surveys of their supporters, and we were asked to seek out a good solution for conducting these surveys. One of the biggest challenge was finding a free service that did not severely limi...t the number of questions we could ask nor the number of respondents we could allow. We determined that SurveyPlanet had the flexibility and services we required. Building questions was simple and effortless, and we are now analyzing the results with the excellent tools available. We highly encourage others seeking an easy way to conduct surveys to use this excellent service. " - Bob Bogard
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Survey Planet for
Software Failure Risk
About
SaaS platform to reveal customer insights, and make them actionable
Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience
Age
2001
Financials
SERIES F
NA
Business Need
Total Processes
(we found evidences for)
50
11
Total Goals
(we found evidences for)
13
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Improve internal communications
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Launch new products
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Enter new markets internationally or locally
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Improve ROI
-
Improve stakeholder relations
- See 10 more
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Build brand awareness
-
Enhance customer relationships
-
Increase sales & revenue
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Acquire customers
- See 1 more
Top Channels
Channels Used
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social media
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social media
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
