Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Launch new products
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Acquire customers
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Enhance customer relationships
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Grow market share
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Establish thought leadership
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Manage risk
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Enhance customer relationships
Top Channels
Channels Used
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offline
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user generated content
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blogs
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on premises
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trade shows
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mass media
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e-mail
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channel partners
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point of sale
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phone calls
- See 7 more
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offline
-
user generated content
-
blogs
-
on premises
-
trade shows
-
mass media
-
e-mail
-
channel partners
-
point of sale
-
phone calls
- See 7 more