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Compare Meltwater Consumer Intelligence vs Sprinklr Core

Comparison Summary

For Meltwater Consumer Intelligence vs Sprinklr Core comparison, Our AI algorithm looked at 5467 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Meltwater Consumer Intelligence and Sprinklr Core to solve their respective business needs.

Pros and cons of Meltwater Consumer Intelligence and Sprinklr Core

Meltwater Consumer Intelligence is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as Sprinklr Core is focused towards Social Media Management with Social Media and Engagement Management with Social Media .

Both Meltwater Consumer Intelligence and Sprinklr Core are Social Media Marketing software, peers recommend Meltwater Consumer Intelligence for communication management where as Sprinklr Core is more known for content management and content publishing .

logo Meltwater Consumer Intelligence

Focus area

Meltwater Consumer Intelligence is better than Sprinklr Core for

Software Failure Risk

  • medium

logo Sprinklr Core

Focus area

Sprinklr Core is better than Meltwater Consumer Intelligence for

Software Failure Risk

  • low

About

Consumer insights platform to uncover high-value insights.

SMMS: Social Media Marketing & Management Software | Sprinklr

Age

2009

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

90

Total Goals
(we found evidences for)

11

15

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



reputation management


competitive intelligence


generation of new leads


customer feedback management


opportunity management



campaign management

campaign monitoring

campaign analytics



social media marketing


sales call management

call transcription


rating and review management



helpdesk management


sales document management

proposal & quote management




content management


products & pricelist management


training & onboarding




influencer management


motivation management


influencer marketing



conversion management


touchpoint management




lead qualification



international marketing


segmentation and targeting


workflow management


channel management



advocacy management



contact list management


knowledge management



calendar management



account management


customer case management


compliance & governance




conference call management




Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve efficiency

  • See 8 more
  • Improve ROI

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve digital and social presence

  • Manage risk

  • Improve internal communications

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Improve visibility

  • Launch new products

  • See 12 more

Top Channels

Channels Used

  • social media

  • mobile

  • Facebook

  • mobile app

  • website

  • e-mail

  • Twitter

  • user generated content

  • blogs

  • phone calls

  • video

  • LinkedIn

  • offline

  • Instagram

  • omnichannel

  • promotions

  • text SMS

  • on premises

  • chat

  • point of sale

  • Pinterest

  • Netflix

  • games

  • trade shows

  • display advertisement

  • events

  • mass media

  • television

  • coupons

  • review sites

  • Amazon

  • causes and charity

  • Whatsapp

  • Snapchat

  • See 31 more
  • social media

  • mobile

  • Facebook

  • mobile app

  • website

  • e-mail

  • Twitter

  • user generated content

  • blogs

  • phone calls

  • video

  • LinkedIn

  • offline

  • Instagram

  • omnichannel

  • promotions

  • text SMS

  • on premises

  • chat

  • point of sale

  • Pinterest

  • Netflix

  • games

  • trade shows

  • display advertisement

  • events

  • mass media

  • television

  • coupons

  • review sites

  • Amazon

  • causes and charity

  • Whatsapp

  • Snapchat

  • See 31 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting