Sprinklr Core Overview
Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Sprinklr Core.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sprinklr Core.
Sprinklr Core Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Core works with different mediums / channels such as Social Media.
Sprinklr Core's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprinklr Core support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Sprinklr Core analytics capabilities include Analytics, and Custom Reports.
Reviews
"Sprinklr has given me the ability to compare metrics easily from one market to another, one campaign to another, to see what copy or images are working and which ones aren’t." - trevor grigsby
Sprinklr Core, Sendible, Falcon.io (now Brandwatch Social Media Management), Agorapulse, Khoros Marketing, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Core
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Computer & Network Security
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Sprinklr Core is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer & Network Security and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Sprinklr Core Use Cases
How can Sprinklr Core enhance your Engagement Management process?
How can Sprinklr Core enhance your Communication Management process?
How does Sprinklr Core facilitate Advertisement?
Why is Sprinklr Core the best choice for Content Management?
58+ more Business Use Cases
21 buyers and buying teams have used Cuspera to assess how well Sprinklr Core solved their Social Media Marketing needs. Cuspera uses 4249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Sprinklr has given me the ability to compare metrics easily from one market to another, one campaign to another, to see what copy or images are working and which ones aren’t. Testimonial By trevor grigsby |
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There were a lot of reasons to bring Sprinklr on. We needed something to scale our publishing, engagement, and customer service efforts, but we also saw value in reaching more diverse candidates who might not consider Allstate otherwise Testimonial By Jessica Masterson |
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In September of 2019, we launched our usage of the Sprinklr Modern Care Tool. Our proudest achievements (since then) are the relationships we've built with customers as we celebrate their wins and provide them with support. We’ve seen a 40% increase in sentiment change in conversations this team ha...s engaged with increasing our customer satisfaction, expectations, and experience. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
trevor grigsby SOCIAL MEDIA EXPERIENCE MANAGER, COE AAA Club Alliance |
Sprinklr has given me the ability to compare metrics easily from one market to another, one campaign to another, to see what copy or images are working and which ones aren’t. Testimonial By trevor grigsby |
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Jessica Masterson Manager, Employment Brand and Diversity Recruiting Allstate |
There were a lot of reasons to bring Sprinklr on. We needed something to scale our publishing, engagement, and customer service efforts, but we also saw value in reaching more diverse candidates who might not consider Allstate otherwise Testimonial By Jessica Masterson |
|
Devin Hood Director of Digital Experience Cisco |
In September of 2019, we launched our usage of the Sprinklr Modern Care Tool. Our proudest achievements (since then) are the relationships we've built with customers as we celebrate their wins and provide them with support. We’ve seen a 40% increase in sentiment change in conversations this team ha...s engaged with increasing our customer satisfaction, expectations, and experience. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
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Case Study GrouponRead More |
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Case Study TranscosmosRead More |
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Case Study ShellRead More |
Video
How to Use AI-Powered Social Listening to Boost Your Social Media Strategy
Frequently Asked Questions(FAQ)
for Sprinklr Core
What is Sprinklr Core?
Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more.
Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.
Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.
Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.
What is Sprinklr Core used for?
What are the top features of Sprinklr Core?
Who uses Sprinklr Core?
What are Sprinklr Core alternatives?
Where is Sprinklr Core located?
Peers used Sprinklr Core for social media management and engagement management
Sprinklr Core Competitors
Sprinklr Core Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
Sprinklr Core Integrations
Sprinklr Core integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sprinklr Core
Overall Risk Meter
Top Failure Risks for Sprinklr Core
Sprinklr Inc. News
Sprinklr Announces New Integration with Bluesky for Insights and Publishing - Yahoo Finance
Sprinklr has announced a new integration with Bluesky for insights and publishing.
Sprinklr Named Leader in Forrester Wave 2024, Excels in AI and Social Suite Innovation - StockTitan
Sprinklr is recognized as a leader in the Forrester Wave 2024 for its AI and social suite innovations.
Sprinklr Named a Leader in Q4 2024 Social Suites Report by Independent Research Firm - Business Wire
Sprinklr was named a leader in the Q4 2024 Social Suites Report by an independent research firm.
Sprinklr Inc. Feeds
Sprinklr Full Year 2025 Earnings: EPS Beats Expectations - Simply Wall St News
Sprinklr's full-year 2025 earnings report shows revenue of $796.4 million, an 8.7% increase from 2024, and net income of $121.6 million, up 137%. EPS rose to $0.47, exceeding analyst expectations. The U.S. segment contributed 54% of total revenue.
Sprinklr Inc (NYSE:CXM) FY26 Transition Year - FXDailyReport.Com
Sprinklr Inc reported strong fourth-quarter results with increased annual recurring revenue and non-GAAP operating income. The company appointed Joy Corso as Chief Administrative Officer and is optimizing its expense base for transformation.
Sprinklr Inc (CXM) Q4 2025 Earnings Call Highlights: Revenue Gro - GuruFocus
Sprinklr Inc (CXM) Q4 2025 earnings call highlights revenue growth.
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
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What makes Sprinklr Core ideal for Social Media Management?