Sprinklr Core Overview
Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Sprinklr Core.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sprinklr Core.
Sprinklr Core Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Core works with different mediums / channels such as Social Media.
Sprinklr Core's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprinklr Core support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Sprinklr Core analytics capabilities include Analytics, and Custom Reports.
Reviews
"We liked Sprinklr because it was an enterprise tool. It was something that truly met our business structure in a way that other vendors were not doing." - Briana Stewart
Peer review evidence (same sources as the product rating summary)
"...Social listening and engagement reports are also amazing...." Peer review by Administrator in Computer Software
"...We needed a tool that would be easy to onboard our staff; have great training and customer service; have substantial listening, engagement, publishing, workflows, analytics, CRM, a mobile app and a command center module...." Peer review by Krisleigh Hoermann, Director of Operations | Digital and Social Media Consultant, American Heart Association
"...For example, one person working only on the Facebook channel sees a Facebook-oriented dashboard with separate columns for fan wall posts, direct messages, comments, etc...." Peer review by Verified User, Analyst in Social Media, Retail
Sprinklr Core, Tubular, Renderforest Video, InVideo, Missinglettr, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Core
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Computer & Network Security
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Sprinklr Core is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer & Network Security and is widely used by Large Enterprise, Enterprise, and Mid Market.
Sprinklr Core Customer wins, Customer success stories, Case studies
How does Sprinklr Core address your Engagement Management Challenges?
How does Sprinklr Core facilitate Communication Management?
What solutions does Sprinklr Core provide for Advertisement?
Why is Sprinklr Core the best choice for Content Management?
21 buyers and buying teams have used Cuspera to assess how well Sprinklr Core solved their Social Media Marketing needs. Cuspera uses 4249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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We liked Sprinklr because it was an enterprise tool. It was something that truly met our business structure in a way that other vendors were not doing. Testimonial By Briana Stewart |
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I utilize Sprinklr Asset Management, Editorial Calendar, Approval Dashboards and Reporting. The Asset Manager has greatly improved my workflow because it gathers assets from all of our content creators in one space that is easily accessible. Testimonial By Marena Bitz |
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Sprinklr has given me the ability to compare metrics easily from one market to another, one campaign to another, to see what copy or images are working and which ones aren’t. Testimonial By trevor grigsby |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Briana Stewart Community Rep Heartland Dental |
We liked Sprinklr because it was an enterprise tool. It was something that truly met our business structure in a way that other vendors were not doing. Testimonial By Briana Stewart |
|
Marena Bitz Social Media Strategist MGM Resorts International |
I utilize Sprinklr Asset Management, Editorial Calendar, Approval Dashboards and Reporting. The Asset Manager has greatly improved my workflow because it gathers assets from all of our content creators in one space that is easily accessible. Testimonial By Marena Bitz |
|
trevor grigsby SOCIAL MEDIA EXPERIENCE MANAGER, COE AAA Club Alliance |
Sprinklr has given me the ability to compare metrics easily from one market to another, one campaign to another, to see what copy or images are working and which ones aren’t. Testimonial By trevor grigsby |
leading global consumer electronics company - Consumer Electronics - Very Large
Sprinklr Achieves Record-Breaking Q1 Growth with 7% Revenue Surge
3M - Manufacturing
How to Use AI-Powered Social Listening to Boost Your Social Media Strategy
Frequently Asked Questions(FAQ)
for Sprinklr Core
What is Sprinklr Core?
Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more.
Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.
Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.
Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.
What is Sprinklr Core used for?
What are the top features of Sprinklr Core?
Who uses Sprinklr Core?
What are Sprinklr Core alternatives?
Where is Sprinklr Core located?
Peers used Sprinklr Core for social media management and engagement management
Sprinklr Core Competitors
Sprinklr Core Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
Sprinklr Core Integrations
Sprinklr Core integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sprinklr Core
Overall Risk Meter
Top Failure Risks for Sprinklr Core
Sprinklr Inc. News
Sprinklr Named a Leader in 2026 Gartner® Magic QuadrantTM for Social ...
Sprinklr has been named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening, recognized for its completeness of vision and ability to execute. The platform integrates social media management and listening, enabling enterprises to manage content, engage customers, and derive insights from social interactions using AI.
Sprinklr (CXM) Launches LLM Insights to Optimize Brand Presence in AI ...
Sprinklr launched LLM Insights, a new AI-native capability within its Unified-CXM platform, to enhance brand presence in AI-generated search results. The tool offers real-time data on brand AI mention rates and competitive positioning, using real customer conversation data to improve visibility and influence AI-driven recommendations.
Sprinklr Appoints Thomas Addis as New Chief Revenue Officer
Sprinklr has appointed Thomas Addis as its new Chief Revenue Officer. Addis, who has held leadership roles at Bazaarvoice, Kinetica, Box, and Salesforce, will focus on refining Sprinklr's go-to-market strategy and enhancing customer engagement with its Unified-CXM platform. This move aims to support Sprinklr's growth and strengthen its global sales efforts.
Sprinklr Announces Thomas Addis as Chief Revenue Officer
Sprinklr has appointed Thomas Addis as Chief Revenue Officer. Addis brings extensive experience in revenue leadership from roles at Bazaarvoice, Kinetica, Box, and Salesforce. His appointment aims to enhance Sprinklr's go-to-market strategy and customer engagement.
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
How can Sprinklr Core enhance your Social Media Management process?