Sprinklr Core Overview
Sprinklr-core offers enterprise-grade customer experience management through a unified AI platform. It integrates products, capabilities, functions, and channels on a single codebase.
Use Cases
Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Sprinklr Core.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sprinklr Core.
Sprinklr Core Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Core works with different mediums / channels such as Social Media.
Sprinklr Core's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprinklr Core support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Sprinklr Core analytics capabilities include Analytics, and Custom Reports.
Reviews
"It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this" - Katrina Munsell
Sprinklr Core, Sendible, Falcon.io (now Brandwatch Social Media Management), Agorapulse, Khoros Marketing, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Core
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Computer & Network Security
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Sprinklr Core is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer & Network Security and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Sprinklr Core Use Cases
How can Sprinklr Core enhance your Engagement Management process?
How does Sprinklr Core address your Communication Management Challenges?
How does Sprinklr Core facilitate Advertisement?
How can Sprinklr Core optimize your Content Management Workflow?
58+ more Business Use Cases
21 buyers and buying teams have used Cuspera to assess how well Sprinklr Core solved their Social Media Marketing needs. Cuspera uses 4249 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this Testimonial By Katrina Munsell |
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We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence. Testimonial By Vincent Colegrave |
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We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team said, the alerts are very relevant. And, our human ri...ghts team said, this tool alerts me about the issues going viral. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Katrina Munsell Director, AI and Innovation Microsoft |
It's about connecting with people in a genuine way and at scale. At first that sounds impossible. But it IS possible - and it's the Sprinklr platform that allows us to do this Testimonial By Katrina Munsell |
|
Vincent Colegrave Head of Digital & Social Solvay |
We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence. Testimonial By Vincent Colegrave |
|
Jola Oliver Director, Global Social Media Intelligence McDonald's |
We use Sprinkr Smart Alerts for diagnostics and to report out on the most impactful alerts. The reaction from teams across McDonald’s has been very positive. Our risk management team said the alerts were timely and useful. Our global policy team said, the alerts are very relevant. And, our human ri...ghts team said, this tool alerts me about the issues going viral. |
Case Studies
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Case Study AllstateRead More |
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Choice HotelsRead More |
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Case Study MoenRead More |
Video
How to Use AI-Powered Social Listening to Boost Your Social Media Strategy
Frequently Asked Questions(FAQ)
for Sprinklr Core
What is Sprinklr Core?
Sprinklr Core is a Unified platform built with a single architecture for unstructured customer data and built to scale across future modern channels. It can be used by enterprises in industries such as Technology, Telecom, Healthcare, Marketing, Financial Services and more.
Sprinklr Core features include Automation Engine, Workflow and Collaboration, Analytics, Listening, Integrations & API, Visualization, Governance and Data Management.
Sprinklr Data Management feature enables collection of disparate data from across the organization and a data engine for unification of structured and unstructured data, unlimited custom fields and a Marketplace.
Sprinklr Listening covers a wide range of social networks and messaging platforms, and news sites, forums, and blogs. It provides AI based analysis and insights on customer preferences and choices across regions. Sprinklr Governance provides role-based permissions, two factor authentication, and SSO integration to control the access to the functions in the platform. It also ensures all content published from the platform is reviewed and approved.
What is Sprinklr Core used for?
What are the top features of Sprinklr Core?
Who uses Sprinklr Core?
What are Sprinklr Core alternatives?
Where is Sprinklr Core located?
Peers used Sprinklr Core for social media management and engagement management
Sprinklr Core Competitors
Sprinklr Core Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Analytics | Read Reviews (354) |
| Custom Reports | Read Reviews (666) |
Sprinklr Core Integrations
Sprinklr Core integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sprinklr Core
Overall Risk Meter
Top Failure Risks for Sprinklr Core
Sprinklr Inc. News
Sprinklr Announces Local Data Hosting Solution in Switzerland on Microsoft Azure - Business Wire
Sprinklr is launching a local data hosting solution in Switzerland using Microsoft Azure.
Sprinklr Named a Strong Performer in Conversational AI for Customer Service Report
Sprinklr named a strong performer in a report on conversational AI for customer service.
Sprinklr Unveils Innovations to Enhance CX and Productivity at the Edge of AI
Sprinklr.com unveils new AI-driven innovations to boost customer experience (CX) and productivity.
Sprinklr Inc. Feeds
Sprinklr Announces Date of Third Quarter Financial Results - Business Wire
Sprinklr will release its third-quarter financial results on a specified date.
Sprinklr (CXM) Sets Q3 FY2025 Earnings Release Date for December 4 | CXM Stock News - StockTitan
Sprinklr has announced that it will release its Q3 FY2025 earnings on December 4.
The Bottom Fishing Club - Sprinklr: New Transformational CEO With AI Growth Kickers - Seeking Alpha
Sprinklr has a new CEO focused on growth through AI advancements.
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
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What solutions does Sprinklr Core provide for Social Media Management?