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Compare Meltwater Consumer Intelligence vs Sprinklr Social

Comparison Summary

For Meltwater Consumer Intelligence vs Sprinklr Social comparison, Our AI algorithm looked at 4676 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Meltwater Consumer Intelligence and Sprinklr Social to solve their respective business needs.

Pros and cons of Meltwater Consumer Intelligence and Sprinklr Social

Meltwater Consumer Intelligence is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as Sprinklr Social is focused towards Social Media Management with Social Media and Communication Management with Social Media .

Both Meltwater Consumer Intelligence and Sprinklr Social are Social Media Marketing software, peers recommend Meltwater Consumer Intelligence for communication management where as Sprinklr Social is more known for content management and managing social media account .

logo Meltwater Consumer Intelligence

Focus area

Meltwater Consumer Intelligence is better than Sprinklr Social for

Software Failure Risk

  • medium

logo Sprinklr Social

Focus area

Sprinklr Social is better than Meltwater Consumer Intelligence for

Software Failure Risk

  • medium

About

Consumer insights platform to uncover high-value insights.

Delivers a positive experience that’s true to your brand

Age

2009

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

64

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



reputation management


competitive intelligence


generation of new leads


customer feedback management


opportunity management



campaign management

campaign monitoring

campaign analytics



social media marketing


sales call management

call transcription


rating and review management



helpdesk management


sales document management

proposal & quote management




content management


products & pricelist management


training & onboarding




influencer management


motivation management


influencer marketing



conversion management


touchpoint management



lead qualification


international marketing


workflow management



contact list management


customer case management


channel management





create learning path


courses & assessment

create learning path


knowledge management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve efficiency

  • See 8 more
  • Enhance customer relationships

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Launch new products

  • Acquire customers

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • Facebook

  • video

  • Instagram

  • Twitter

  • mobile

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Pinterest

  • offline

  • phone calls

  • LinkedIn

  • point of sale

  • on premises

  • mobile app

  • promotions

  • See 16 more
  • social media

  • website

  • Facebook

  • video

  • Instagram

  • Twitter

  • mobile

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Pinterest

  • offline

  • phone calls

  • LinkedIn

  • point of sale

  • on premises

  • mobile app

  • promotions

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting