Sprinklr Social Overview
Sprinklr Social is an AI-powered solution for managing social media, helping users understand and engage with customers across channels. A free trial is available.
Use Cases
Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Sprinklr Social.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Sprinklr Social.
Sprinklr Social Use-Cases and Business Priorities: Customer Satisfaction Data
Sprinklr Social works with different mediums / channels such as Social Media.
Sprinklr Social's features include Dashboard, Personalization, Live Monitoring, etc. and Sprinklr Social support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Sprinklr Social analytics capabilities include Analytics, and Custom Reports.
Reviews
"We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence." - Vincent Colegrave
Sprinklr Social, Renderforest Video, InVideo, Walls.io, Missinglettr, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprinklr Social
Top Industries
- Marketing and Advertising
- Restaurants
- Internet
Popular in
- Large Enterprise
- Mid Market
- Enterprise
Sprinklr Social is popular in Marketing And Advertising, Restaurants, and Internet and is widely used by Large Enterprise, Mid Market, and Enterprise.
Sprinklr Social Customer wins, Customer success stories, Case studies
How does Sprinklr Social facilitate Communication Management?
Why is Sprinklr Social the best choice for Engagement Management?
What Are the key features of Sprinklr Social for Content Management?
How can Sprinklr Social enhance your Advertisement process?
11 buyers and buying teams have used Cuspera to assess how well Sprinklr Social solved their Social Media Marketing needs. Cuspera uses 3458 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence. Testimonial By Vincent Colegrave |
|
Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano |
|
The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Vincent Colegrave Head of Digital & Social Solvay |
We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence. Testimonial By Vincent Colegrave |
|
Marco Toscano Director of Customer Experience Projects Denver International Airport |
Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano |
|
Ravi Mitra Social Media Manager TSB Bank |
The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra |
AI-Powered Social Listening to Boost Your Social Media Strategy
Frequently Asked Questions(FAQ)
for Sprinklr Social
What is Sprinklr Social?
Sprinklr Social enables AI-powered listening and engaging on all social and messaging channels to provide better customer engagement at a reduced cost, increased revenues and manage brand risk.
Sprinklr Modern Sales & Engagement’s Listen feature enables engaging in all owned public digital conversations, explores topics, themes and keywords and enables crisis detection with AI-powered alerts and always-on notifications. The Triage feature detects language and sentiment to engage with customers better, and routes inbound messages to the right team based on keywords and AI models for understanding context.
The Engage feature enables the creation of content that sparks engagement across the social and messaging channels, publishes content ensuring adherence to brand guidelines and tone, and enables responses at scale with AI-supported suggestions to responses
What is Sprinklr Social used for?
What are the top features of Sprinklr Social?
Who uses Sprinklr Social?
What are Sprinklr Social alternatives?
Where is Sprinklr Social located?
Peers used Sprinklr Social for social media management and communication management
Sprinklr Social Competitors
Sprinklr Social Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (296) |
| Custom Reports | Read Reviews (695) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (296) |
| Custom Reports | Read Reviews (695) |
Software Failure Risk Guidance
?for Sprinklr Social
Overall Risk Meter
Top Failure Risks for Sprinklr Social
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
How does Sprinklr Social facilitate Social Media Management?