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Compare Meltwater Consumer Intelligence vs Sprout Social

Comparison Summary

For Meltwater Consumer Intelligence vs Sprout Social comparison, Our AI algorithm looked at 30148 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Meltwater Consumer Intelligence and Sprout Social to solve their respective business needs.

Pros and cons of Meltwater Consumer Intelligence and Sprout Social

Meltwater Consumer Intelligence is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as Sprout Social is focused towards Social Media Management with Social Media and Communication Management with Social Media .

Both Meltwater Consumer Intelligence and Sprout Social are Social Media Marketing software, peers recommend Meltwater Consumer Intelligence for communication management and engagement management where as Sprout Social is more known for media planning and channel management .

logo Meltwater Consumer Intelligence

Focus area

Meltwater Consumer Intelligence is better than Sprout Social for

Software Failure Risk

  • medium

logo Sprout Social

Focus area

Sprout Social is better than Meltwater Consumer Intelligence for

Software Failure Risk

  • medium

About

Consumer insights platform to uncover high-value insights.

Sprout Social | Measure performance with the only all-in-one social media management platform built for connection

Age

2010

Financials

SERIES D

Business Need

Total Processes
(we found evidences for)

57

116

Total Goals
(we found evidences for)

11

19

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



reputation management


competitive intelligence


generation of new leads


customer feedback management


opportunity management



campaign management

campaign monitoring

campaign analytics



social media marketing


sales call management

call transcription


rating and review management



helpdesk management


sales document management

proposal & quote management





products & pricelist management


training & onboarding




influencer management


motivation management


influencer marketing



conversion management


sales review & feedback


touchpoint management



performance management



loyalty management

customise loyalty program



lead qualification



international marketing


segmentation and targeting


workflow management



channel management




contact list management


relationship management


advocacy management



community building




promotion management




account management


calendar management




lifetime value management



revenue cycle management


follower management



knowledge management


business development


personalized marketing


relationship marketing





discount management



community marketing


conference call management



trade show marketing



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve efficiency

  • See 8 more
  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve efficiency

  • Improve consistency

  • Improve stakeholder relations

  • Improve navigation

  • Increase customer life time value

  • Improve visibility

  • See 16 more

Top Channels

Channels Used

  • social media

  • Twitter

  • Facebook

  • Instagram

  • website

  • mobile

  • offline

  • LinkedIn

  • user generated content

  • video

  • blogs

  • on premises

  • promotions

  • mobile app

  • e-mail

  • point of sale

  • phone calls

  • Facebook page

  • Pinterest

  • chat

  • review sites

  • omnichannel

  • print media

  • magazine

  • support groups

  • mass media

  • Slack

  • trade shows

  • Glassdoor

  • games

  • television

  • events

  • Netflix

  • causes and charity

  • coupons

  • channel partners

  • Tripadvisor

  • display advertisement

  • newsletter

  • mobile ads

  • Yelp

  • text SMS

  • radio

  • Facebook at work

  • Snapchat

  • See 42 more
  • social media

  • Twitter

  • Facebook

  • Instagram

  • website

  • mobile

  • offline

  • LinkedIn

  • user generated content

  • video

  • blogs

  • on premises

  • promotions

  • mobile app

  • e-mail

  • point of sale

  • phone calls

  • Facebook page

  • Pinterest

  • chat

  • review sites

  • omnichannel

  • print media

  • magazine

  • support groups

  • mass media

  • Slack

  • trade shows

  • Glassdoor

  • games

  • television

  • events

  • Netflix

  • causes and charity

  • coupons

  • channel partners

  • Tripadvisor

  • display advertisement

  • newsletter

  • mobile ads

  • Yelp

  • text SMS

  • radio

  • Facebook at work

  • Snapchat

  • See 42 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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Business Setting