Sprout Social Overview
Sprout Social offers tools to reimagine social media growth for businesses. Start a free trial to see these management solutions in action.
Use Cases
Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Sprout Social.
Business Priorities
Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Sprout Social.
Sprout Social Use-Cases and Business Priorities: Customer Satisfaction Data
Sprout Social works with different mediums / channels such as Social Media.
Sprout Social's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprout Social support capabilities include Chat Support, Email Support, AI Powered, etc. also Sprout Social analytics capabilities include Analytics, and Custom Reports.
Reviews
"When the global pandemic hit, we received customer queries on an unprecedented scale. Sprout enabled us to get our teams up and running as quickly as possible, with the Sprout customer support team going above and beyond to help us when we needed it... most." - Nicola Smith
Peer review evidence (same sources as the product rating summary)
"...The main reason we made the switch to Sprout Social was the reporting...." Peer review by Mike Wolfe, CEO (Chief Executive Officer), WAMenterprises LLC
"...I love that Sprout Social allows me to control all of our social monitoring, management and analytics in one location...." Peer review by Kevin J., Real Estate
"...I have found this software very handy when we talk about engagement analysis and report generation...." Peer review by Sumant L., Content Creator/ Social Media Marketer/ Guest Blogger, Marketing and Advertising
Sprout Social, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprout Social
Top Industries
- Marketing and Advertising
- Education
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Sprout Social is popular in Marketing And Advertising, Education, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Sprout Social Customer wins, Customer success stories, Case studies
How can Sprout Social optimize your Communication Management Workflow?
What benefits does Sprout Social offer for Engagement Management?
What solutions does Sprout Social provide for Content Management?
10 buyers and buying teams have used Cuspera to assess how well Sprout Social solved their Social Media Marketing needs. Cuspera uses 28930 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When the global pandemic hit, we received customer queries on an unprecedented scale. Sprout enabled us to get our teams up and running as quickly as possible, with the Sprout customer support team going above and beyond to help us when we needed it most. Testimonial By Nicola Smith |
|
We use Sprout’s Profile and Post Performance Reports to identify our top posts and to see what engagement looks like across channels monthly. We’re always looking at how we can replicate the success of top posts on other channels, and adjusting content accordingly. Testimonial By Abby Eddy |
|
Some of the VIP lists require immediate attention. The Inbox Rules we have set up ensure that any time someone from that list comments, I get an email so I can address it right away. Testimonial By Emily Allen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Nicola Smith Senior Social Marketing Manager TUI |
When the global pandemic hit, we received customer queries on an unprecedented scale. Sprout enabled us to get our teams up and running as quickly as possible, with the Sprout customer support team going above and beyond to help us when we needed it most. Testimonial By Nicola Smith |
|
Abby Eddy Assistant Director of Digital Engagement Purdue University |
We use Sprout’s Profile and Post Performance Reports to identify our top posts and to see what engagement looks like across channels monthly. We’re always looking at how we can replicate the success of top posts on other channels, and adjusting content accordingly. Testimonial By Abby Eddy |
|
Emily Allen Social Media Community Manager Inspire Medical Systems |
Some of the VIP lists require immediate attention. The Inbox Rules we have set up ensure that any time someone from that list comments, I get an email so I can address it right away. Testimonial By Emily Allen |
JetBlue - Airline - Very Large
Now Generally Available, Sprout Social's AI Agent Trellis Is Helping Reshape How Social Teams Prove Their Value
Royal National Institute of Blind People (RNIB) - Non Profit Organization Management - Large
Social Customer Care by Sprout Social
Frequently Asked Questions (FAQ)
What buyers ask before choosing Sprout Social
What is Sprout Social?
Spoutsocial is a social media management platform for social media marketing teams to understand target users, engage users and to measure performance.
It provides actionable insights from social data and helps with content and community engagement.
It comes with automation, collaboration and analytics.
What is Sprout Social used for?
What are the top features of Sprout Social?
Who uses Sprout Social?
What are Sprout Social alternatives?
Where is Sprout Social located?
Peers used Sprout Social for social media management and communication management
Sprout Social Competitors
Sprout Social Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
Software Failure Risk Guidance
?for Sprout Social
Overall Risk Meter
Top Failure Risks for Sprout Social
Sprout Social, Inc News
Sprout Social Announces Second Quarter 2026 Financial
Sprout Social announced its second quarter 2026 financial results, reporting an 11% year-over-year revenue growth to $123.8 million. The company also highlighted a 20% increase in subscription revenue from its $30k+ ARR customer cohort. Non-GAAP operating income exceeded guidance by $6.1 million, reaching $16.0 million.
Sprout Social Named as a Visionary in 2026 Gartner Magic Quadrant for ...
Sprout Social has been recognized as a Visionary in the inaugural Gartner Magic Quadrant for Social Media Management and Listening. This acknowledgment highlights Sprout Social's leadership in AI-powered social intelligence, particularly through its proprietary AI agent, Trellis. The platform transforms social signals into actionable intelligence, supporting brands in anticipating market trends and driving business outcomes.
Sprout Social Expands Snapchat Integration, Giving Brands a More Direct Line to Highly Engaged Audiences
Sprout Social has launched a new integration with Snapchat, allowing brands to plan, schedule, and publish content directly from its platform. This integration enhances omnichannel execution and expands reach to Snapchat's engaged audience, facilitating better brand engagement and storytelling.
SPT Press Release: Sprout Social Expands Snapchat Integration, Gi...
Sprout Social has expanded its integration with Snapchat, allowing brands to plan, schedule, and publish Stories and Spotlights directly from Sprout’s platform. This integration aims to enhance cross-channel publishing and streamline social media storytelling, helping brands maintain a consistent presence and engage with Snapchat's highly active audience.
Sprout Social, Inc Profile
HQ Location
131 S. Dearborn St. Suite 700 Chicago, IL 60603
Employees
1001-5000
Social
Financials
SERIES D
What solutions does Sprout Social provide for Social Media Management?