Sprout Social Overview
Sprout Social offers tools to reimagine social media growth for businesses. Start a free trial to see these management solutions in action.
Use Cases
Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Sprout Social.
Business Priorities
Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Sprout Social.
Sprout Social Use-Cases and Business Priorities: Customer Satisfaction Data
Sprout Social works with different mediums / channels such as Social Media.
Sprout Social's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Sprout Social support capabilities include Chat Support, Email Support, AI Powered, etc. also Sprout Social analytics capabilities include Analytics, and Custom Reports.
Reviews
"Sprout gives us the ability to see what types of campaigns are working in real time, as well as the ability to adjust appropriately. I don’t think we’ve ever had a tool that’s been able to so quickly provide us with feedback." - Luka Dukich
Sprout Social, Hootsuite, Zoho Social, Buffer, Agorapulse, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sprout Social
Top Industries
- Marketing and Advertising
- Education
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Sprout Social is popular in Marketing And Advertising, Education, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Sprout Social Use Cases
How does Sprout Social address your Communication Management Challenges?
How can Sprout Social enhance your Engagement Management process?
What solutions does Sprout Social provide for Content Management?
79+ more Business Use Cases
10 buyers and buying teams have used Cuspera to assess how well Sprout Social solved their Social Media Marketing needs. Cuspera uses 28930 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sprout gives us the ability to see what types of campaigns are working in real time, as well as the ability to adjust appropriately. I don’t think we’ve ever had a tool that’s been able to so quickly provide us with feedback. Testimonial By Luka Dukich |
|
Before using Sprout, my agents wouldn’t be able to find and address all incoming Instagram messages during their shifts, creating a backlog for the next person on duty. It’s amazing for our team to no longer spend hours searching for DMs. Testimonial By Katelin Keeling |
|
Knowing that our customer service team would have similar queries come through, which would need the same responses, we wanted the Chatbot functionality to manage that for them. The function is so easy to implement. At first, the customer service team couldn’t believe that it was so simple to just ...turn on, but it became quite clear how useful the bots would be for them. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Luka Dukich Senior Digital Content Manager Chicago Bulls |
Sprout gives us the ability to see what types of campaigns are working in real time, as well as the ability to adjust appropriately. I don’t think we’ve ever had a tool that’s been able to so quickly provide us with feedback. Testimonial By Luka Dukich |
|
Katelin Keeling Community Manager Solo Stove |
Before using Sprout, my agents wouldn’t be able to find and address all incoming Instagram messages during their shifts, creating a backlog for the next person on duty. It’s amazing for our team to no longer spend hours searching for DMs. Testimonial By Katelin Keeling |
|
Chloe Bebbington Social Media Marketing Manager River Island |
Knowing that our customer service team would have similar queries come through, which would need the same responses, we wanted the Chatbot functionality to manage that for them. The function is so easy to implement. At first, the customer service team couldn’t believe that it was so simple to just ...turn on, but it became quite clear how useful the bots would be for them. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Education
|
Education |
Case Study Indiana UniversityRead More |
Apparel & Fashion
|
Apparel & Fashion |
Case Study MeUndiesRead More |
Education
|
Education |
Case Study Telfer School of ManagementRead More |
Video
Social Customer Care by Sprout Social
Frequently Asked Questions(FAQ)
for Sprout Social
What is Sprout Social?
Spoutsocial is a social media management platform for social media marketing teams to understand target users, engage users and to measure performance.
It provides actionable insights from social data and helps with content and community engagement.
It comes with automation, collaboration and analytics.
What is Sprout Social used for?
What are the top features of Sprout Social?
Who uses Sprout Social?
What are Sprout Social alternatives?
Where is Sprout Social located?
Peers used Sprout Social for social media management and communication management
Sprout Social Competitors
Sprout Social Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (33) |
| Analytics | Read Reviews (2923) |
| Custom Reports | Read Reviews (5945) |
Software Failure Risk Guidance
?for Sprout Social
Overall Risk Meter
Top Failure Risks for Sprout Social
Sprout Social, Inc News
Papa Johns cuts customer service response time in half with Sprout Social - Sprout Social
Papa Johns improved its customer service response time by using Sprout Social's tools.
Sprout Social, Inc Profile
HQ Location
131 S. Dearborn St. Suite 700 Chicago, IL 60603
Employees
1001-5000
Social
Financials
SERIES D
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How can Sprout Social enhance your Social Media Management process?