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Meltwater consumer insights vs Zoho Social: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Meltwater consumer insights vs. Zoho Social is based on a specific set of business needs and context. The comparison uses 24993 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Meltwater consumer insights and Zoho Social

Meltwater consumer insights, Zoho Social, Infegy Atlas, YouScan, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Meltwater consumer insights covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Reputation Management with Social Media, etc.

Zoho Social focuses on Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

"It really allows us to gather a large amount of diverse views, but also at specific moments when they’re most valuable to us. And we can see in real time when brand sentiment starts changing. " - Christian Veysseyre

"As a marketing manager, it makes my life a lot easier—to schedule content out, do all the reports and see what’s going on with each of our brands. It’s so nice to be able to do that all in one place. " - Sheldon Maxwell

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Meltwater consumer insights

Focus area

Meltwater consumer insights is better than Zoho Social for

Software Failure Risk

  • medium

logo Zoho Social

Focus area

Zoho Social is better than Meltwater consumer insights for

Software Failure Risk

  • medium

About

Consumer insights platform to uncover high-value insights.

The easiest way to manage your brands on social media

Age

1996

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

106

Total Goals
(we found evidences for)

11

16

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



reputation management


competitive intelligence


generation of new leads


customer feedback management


opportunity management



campaign management

campaign monitoring

campaign analytics



social media marketing


sales call management

call transcription


rating and review management



helpdesk management


sales document management

proposal & quote management





products & pricelist management


training & onboarding




influencer management


motivation management


influencer marketing



conversion management


touchpoint management



performance management


loyalty management


lead qualification



channel management



workflow management



follower management


contact list management


lifetime value management





calendar management


business development




relationship management


community building


account management







distribution management



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve efficiency

  • See 8 more
  • Improve digital and social presence

  • Build brand awareness

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Scale best practices

  • Grow market share

  • Improve navigation

  • Launch new products

  • Improve stakeholder relations

  • See 13 more

Top Channels

Channels Used

  • social media

  • website

  • Instagram

  • Facebook

  • mobile

  • Twitter

  • mobile app

  • user generated content

  • blogs

  • LinkedIn

  • e-mail

  • phone calls

  • offline

  • promotions

  • video

  • point of sale

  • on premises

  • mass media

  • Facebook page

  • Pinterest

  • Facebook at work

  • omnichannel

  • support groups

  • chat

  • games

  • movies

  • newsletter

  • Slack

  • review sites

  • Whatsapp

  • Snapchat

  • Yelp

  • display advertisement

  • causes and charity

  • See 31 more
  • social media

  • website

  • Instagram

  • Facebook

  • mobile

  • Twitter

  • mobile app

  • user generated content

  • blogs

  • LinkedIn

  • e-mail

  • phone calls

  • offline

  • promotions

  • video

  • point of sale

  • on premises

  • mass media

  • Facebook page

  • Pinterest

  • Facebook at work

  • omnichannel

  • support groups

  • chat

  • games

  • movies

  • newsletter

  • Slack

  • review sites

  • Whatsapp

  • Snapchat

  • Yelp

  • display advertisement

  • causes and charity

  • See 31 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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Business Setting