Zoho Social Overview

Zoho Social is a tool for businesses and agencies to manage and grow their social media presence. Signup is free and requires no credit card.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Zoho Social.

Other use cases:

  • Content Management
  • Collaboration
  • Social Media Marketing
  • Advertisement
  • Lead Engagement
  • Touchpoint Management
  • Generation Of New Leads
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Business Priorities

Improve Digital And Social Presence and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Zoho Social.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Establish Thought Leadership
  • Scale Best Practices
  • Grow Market Share
  • Improve Navigation
  • Launch New Products
  • Improve Stakeholder Relations
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Zoho Social Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Social works with different mediums / channels such as Social Media.

Zoho Social's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Zoho Social support capabilities include Email Support, Chat Support, Phone Support, etc. also Zoho Social analytics capabilities include Analytics, and Custom Reports.

Reviews

"I spend a lot of time in the training room, and I can’t stop to post something because I’m working. Zoho Social helps me keep all my social media channels really busy." - Jon Tromans

Zoho Social, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Social

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Social is popular in Marketing And Advertising, Information Technology And Services, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Social Use Cases

How can Zoho Social optimize your Social Media Management Workflow?

How does Zoho Social address your Communication Management Challenges?

What makes Zoho Social ideal for Engagement Management?

How can Zoho Social optimize your Content Management Workflow?

What makes Zoho Social ideal for Collaboration?

72+ more Business Use Cases

33 buyers and buying teams have used Cuspera to assess how well Zoho Social solved their Social Media Marketing needs. Cuspera uses 23775 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Social testimonial

Jon Tromans

Digital Marketing Trainer

I spend a lot of time in the training room, and I can’t stop to post something because I’m working. Zoho Social helps me keep all my social media channels really busy. Testimonial By Jon Tromans
Zoho Social testimonial

Ermay Duran

Basketball Anlaytics Expert.

Instat Sport

I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. Testimonial By Ermay Duran
Zoho Social testimonial

Ahmad Khodr

Business Student

McMaster University.

Easy to understand analytics and report generation. Testimonial By Ahmad Khodr
CUSTOMERS TESTIMONIALS
Zoho Social testimonial

Jon Tromans

Digital Marketing Trainer

I spend a lot of time in the training room, and I can’t stop to post something because I’m working. Zoho Social helps me keep all my social media channels really busy. Testimonial By Jon Tromans
Zoho Social testimonial

Ermay Duran

Basketball Anlaytics Expert.

Instat Sport

I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. Testimonial By Ermay Duran
Zoho Social testimonial

Ahmad Khodr

Business Student

McMaster University.

Easy to understand analytics and report generation. Testimonial By Ahmad Khodr

Case Studies

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Video

Navigating Zoho Social: Publishing and scheduling on social media

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoho Social

What is Zoho Social?

Zoho social is a cloud-based social media management software for marketing teams to manage brands online.

It provides rich features to schedule posts, monitor relevant content, collaborate with team and analyze brand performance.

Zoho social comes with best-time predictions, intuitive publishing calendar, multiple listening columns, pre-built reports and social analytics.

What is Zoho Social used for?

Zoho Social is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Build Brand Awareness by Social Media Management, Communication Management and Engagement Management .

What are the top features of Zoho Social?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of Zoho Social.

Who uses Zoho Social?

Zoho Social is used by Marketing And Advertising, Information Technology And Services and Real Estate among other industries.

What are Zoho Social alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for Zoho Social.

Where is Zoho Social located?

Zoho Social is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Social for social media management and communication management

Zoho Social Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.17/5

Read Reviews (13)
Analytics

4.53/5

Read Reviews (1656)
Custom Reports

4.26/5

Read Reviews (3286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.17/5

Read Reviews (13)
Analytics

4.53/5

Read Reviews (1656)
Custom Reports

4.26/5

Read Reviews (3286)

Software Failure Risk Guidance

?

for Zoho Social

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Social

Zoho Corporation Pvt. Ltd News

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Product

Nova release '25: From intelligent automation to deeper insights

Zoho SalesIQ's Nova '25 release introduces over 25 new features and enhancements. Key updates include AI-driven automation, expanded IM channel capabilities, and new integrations with Bigin by Zoho CRM and Zoho Lens. The release also enhances Zobot with new templates and performance metrics, and adds features like WhatsApp broadcast and Instagram Story replies.

Partnership

Click, connect, automate: Your meetings just got an upgrade

Zoho has integrated its virtual meeting platform, Zoho Meeting, with Zapier to automate meeting-related tasks. This integration allows users to automate follow-up emails, team notifications, calendar updates, and data logging across over 5,000 apps without coding. The collaboration aims to enhance productivity by reducing manual work associated with meetings.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE