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Memberplanet vs SmartTouch® NexGen: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Memberplanet vs. SmartTouch® NexGen is based on a specific set of business needs and context. The comparison uses 1182 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Memberplanet and SmartTouch® NexGen

Memberplanet, SmartTouch® NexGen, Karma CRM, Funraise, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Memberplanet covers Communication Management with E-Mail, Membership Management with E-Mail, Helpdesk Management with Phone Calls, Engagement Management with Offline, etc.

SmartTouch® NexGen focuses on Engagement Management with E-Mail, Workflow Management with E-Mail, Buyer Engagement, Lead Engagement, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Memberplanet

Focus area

Memberplanet is better than SmartTouch® NexGen for

Software Failure Risk

  • low

logo SmartTouch® NexGen

Focus area

Software Failure Risk

  • medium

About

Memberplanet | Provides dynamic solutions, including powerful API integrations, to create a seamless experience

Builder CRM Platform & Software | SmartTouch Interactive

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

33

Total Goals
(we found evidences for)

4

4

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


membership management


helpdesk management


engagement management

engaging and following up




campaign management

campaign analytics

campaign monitoring


contact list management


payment management


customer feedback management



calendar management


workflow management


training & onboarding



sales call management

meeting management


renewal management




social media management

scheduling post to social media







generation of new leads



Top Goals

Goals Achieved

  • Improve internal communications

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • See 1 more
  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • social media

  • Facebook

  • chat

  • website

  • mobile

  • phone calls

  • text SMS

  • mobile app

  • mass media

  • offline

  • point of sale

  • See 9 more
  • e-mail

  • social media

  • Facebook

  • chat

  • website

  • mobile

  • phone calls

  • text SMS

  • mobile app

  • mass media

  • offline

  • point of sale

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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No Data

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Business Setting