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Moosend vs SmartrMail: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Moosend vs. SmartrMail is based on a specific set of business needs and context. The comparison uses 2255 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Moosend and SmartrMail

Moosend, SmartrMail, Campaigner, Vertical Response Email Marketing, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Moosend covers Campaign Management with E-Mail, Communication Management with E-Mail, Helpdesk Management, Engagement Management with E-Mail, etc.

SmartrMail focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Cross Selling with E-Mail, Campaign Management with E-Mail, etc.

"When it comes to brands, usually you don’t have a second chance if you miss a deadline or undelivered message to their audiences. Thanks to Moosend our clients are always happy. User – friendly dashboard, amazing support, great tools & automations h...elp our business grow, and our clients delivered outstanding results. " - George Levitikos

"These automotive parts need replacing every two years. This is quite a long time and I don’t know about you, but in relation to my own purchases online, I’m scrambling trying to find where I purchased last time. " - Tracie Rendell

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Moosend

Focus area

Moosend is better than SmartrMail for

Software Failure Risk

  • medium

logo SmartrMail

Focus area

Software Failure Risk

  • low

About

The fastest path from email marketing to business growth.

SmartrMail | Send better email in less time. SmartrMail is the easiest way to send emails that delight your customers and get more sales

Age

2012

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

64

36

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign analytics

campaign monitoring


helpdesk management


engagement management

engaging and following up


workflow management



content management

content publishing


training & onboarding



segmentation and targeting


social media management

social media analytics

scheduling post to social media


personalized marketing


contact list management


generation of new leads



loyalty management

customise loyalty program

identify target customers


knowledge management


sales document management




account management


products & pricelist management



customer feedback management


rating and review management


competitive intelligence



lifetime value management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Increase average basket value

  • Reduce bounce

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 10 more
  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Increase customer life time value

  • Improve brand engagement

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • website

  • newsletter

  • promotions

  • social media

  • Facebook

  • Facebook page

  • print media

  • magazine

  • Instagram

  • mobile

  • coupons

  • mobile app

  • See 12 more
  • e-mail

  • offline

  • point of sale

  • website

  • newsletter

  • promotions

  • social media

  • Facebook

  • Facebook page

  • print media

  • magazine

  • Instagram

  • mobile

  • coupons

  • mobile app

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting