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Compare Enghouse Insights vs SurveySparrow Enterprise

Comparison Summary

For Enghouse Insights vs SurveySparrow Enterprise comparison, Our AI algorithm looked at 5168 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Enghouse Insights and SurveySparrow Enterprise to solve their respective business needs.

Pros and cons of Enghouse Insights and SurveySparrow Enterprise

Enghouse Insights is more suited to businesses that require Market Research and Helpdesk Management with Phone Calls where as SurveySparrow Enterprise is focused towards Collecting Feedback and Engaging Conversational Surveys with Chat .

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

logo SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Enghouse Insights for

Software Failure Risk

  • medium

About

Technology for data-driven decision making

SurveySparrow | Online Survey Platform

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

15

Total Goals
(we found evidences for)

1

1

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


workflow management



generation of new leads


campaign management


reputation management


conversion management



Top Goals

Goals Achieved

  • Grow market share

  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more
  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting