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NEC Contact Center vs eVoice: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of NEC Contact Center vs. eVoice is based on a specific set of business needs and context. The comparison uses 834 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing NEC Contact Center and eVoice

NEC Contact Center, and eVoice belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

NEC Contact Center covers Sales Call Management with Phone Calls, Collaboration with Offline, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.

eVoice focuses on Conference Call Management with Offline, Sales Call Management with Phone Calls, Sales Document Management, Collaboration with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo NEC Contact Center

Focus area

Software Failure Risk

  • medium

logo eVoice

Focus area

eVoice is better than NEC Contact Center for

Software Failure Risk

  • medium

About

Contact Center - necam.com

eVoice: Virtual Business Phone Numbers & Virtual Phone ...

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

15

27

Total Goals
(we found evidences for)

1

7

Top Processes

Evidences indicate better relative satisfaction


sales call management



helpdesk management


conference call management


contact list management


competitive intelligence


engagement management

engaging and following up


loyalty management

customise loyalty program


customer feedback management


communication management


contract management


sales document management

contract management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Build brand awareness

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • website

  • point of sale

  • e-mail

  • text SMS

  • promotions

  • video

  • See 7 more
  • phone calls

  • offline

  • events

  • trade shows

  • website

  • point of sale

  • e-mail

  • text SMS

  • promotions

  • video

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting