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NEC Contact Center vs Tethr: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of NEC Contact Center vs. Tethr is based on a specific set of business needs and context. The comparison uses 921 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing NEC Contact Center and Tethr

NEC Contact Center, and Tethr belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

NEC Contact Center covers Sales Call Management with Phone Calls, Collaboration with Offline, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.

Tethr focuses on Engagement Management, Sales Call Management with Phone Calls, Loyalty Management, Customer Feedback Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo NEC Contact Center

Focus area

Software Failure Risk

  • medium

logo Tethr

Focus area

Tethr is better than NEC Contact Center for

Software Failure Risk

  • low

About

Contact Center - necam.com

Tethr | An AI-Powered Communications Intelligence Platform

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

15

46

Total Goals
(we found evidences for)

1

9

Top Processes

Evidences indicate better relative satisfaction


sales call management



helpdesk management


conference call management


contact list management


competitive intelligence


engagement management

engaging and following up


loyalty management

customise loyalty program


customer feedback management


communication management


customer case management



category management


training & onboarding



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Establish thought leadership

  • Improve efficiency

  • Scale best practices

  • Manage risk

  • Launch new products

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • chat

  • offline

  • trade shows

  • promotions

  • website

  • video

  • See 4 more
  • phone calls

  • chat

  • offline

  • trade shows

  • promotions

  • website

  • video

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting