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Neon CRM vs Commence: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Neon CRM medium Failure Risk for Commence low
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Comparison Summary

This comparison report of Neon CRM vs. Commence is based on a specific set of business needs and context. The comparison uses 2106 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Neon CRM and Commence

Neon CRM, Commence, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Neon CRM covers Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

"Events lists, membership, mailing lists…it was all tracked in spreadsheets. We bumped up against the max number of Excel columns. We needed something to deal with all these spreadsheets. " - Jim Parsons

"We did trials of several CRM solutions and found Commence to be not only full featured, but the most intuitive and easy to use of the group. The Commence system has dramatically improved our entire Marketing, Sales and Customer Support " - Paddy Moore

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Neon CRM

Focus area

Software Failure Risk

  • medium

logo Commence

Focus area

Commence is better than Neon CRM for

Software Failure Risk

  • low

About

Nonprofit software solution that helps organizations do more

Customer Relationship Management (CRM) Software

Age

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

69

Total Goals
(we found evidences for)

4

15

Top Processes

Evidences indicate better relative satisfaction

membership management

Read Reviews (17)

Read Reviews (0)

event management

Read Reviews (16)

Read Reviews (0)

engagement management

Read Reviews (10)

Read Reviews (31)

engaging and following up

Read Reviews (10)

Read Reviews (9)

collaboration

Read Reviews (8)

Read Reviews (0)

communication management

Read Reviews (8)

Read Reviews (7)

sending & publishing communications

Read Reviews (2)

Read Reviews (3)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (1)

helpdesk management

Read Reviews (6)

Read Reviews (16)

social media management

Read Reviews (6)

Read Reviews (29)

social media analytics

Read Reviews (4)

Read Reviews (29)

monitoring social media

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (3)

relationship management

Read Reviews (2)

Read Reviews (17)

contact list management

Read Reviews (2)

Read Reviews (42)

creating contact list

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (8)

campaign management

Read Reviews (1)

Read Reviews (42)

campaign analytics

Read Reviews (0)

Read Reviews (3)

sales document management

Read Reviews (1)

Read Reviews (17)

contract management

Read Reviews (1)

Read Reviews (4)

proposal & quote management

Read Reviews (0)

Read Reviews (12)

generation of new leads

Read Reviews (1)

Read Reviews (43)

products & pricelist management

Read Reviews (1)

Read Reviews (7)

opportunity management

Read Reviews (0)

Read Reviews (28)

workflow management

Read Reviews (0)

Read Reviews (11)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

customer feedback management

Read Reviews (0)

Read Reviews (8)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

customise loyalty program

Read Reviews (0)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (8)

customise loyalty program

Read Reviews (0)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (3)

lead qualification

Read Reviews (0)

Read Reviews (8)

pipeline management

Read Reviews (0)

Read Reviews (6)

segmentation and targeting

Read Reviews (0)

Read Reviews (6)

meeting management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (5)

meeting management

Read Reviews (0)

Read Reviews (2)

calendar management

Read Reviews (0)

Read Reviews (4)

conversion management

Read Reviews (0)

Read Reviews (3)

lifetime value management

Read Reviews (0)

Read Reviews (3)

competitive intelligence

Read Reviews (0)

Read Reviews (3)

customer case management

Read Reviews (0)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (2)

account management

Read Reviews (0)

Read Reviews (2)

follower management

Read Reviews (0)

Read Reviews (2)

social media marketing

Read Reviews (0)

Read Reviews (2)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

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Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting