Commence Overview

Commence offers top-rated CRM software designed for small businesses. Boost efficiency and manage operations effectively with their trusted solutions.

Use Cases

Customers recommend Generation Of New Leads, Campaign Management, Contact List Management, as the business use cases that they have been most satisfied with while using Commence.

Other use cases:

  • Engagement Management
  • Social Media Analytics
  • Opportunity Management
  • Lead Management
  • Relationship Management
  • Helpdesk Management
  • Lead Analytics
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Commence.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Launch New Products
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve ROI
  • Improve Consistency
  • Grow Market Share
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Commence Use-Cases and Business Priorities: Customer Satisfaction Data

Commence works with different mediums / channels such as E-Mail. and Phone Calls.

Commence's features include Micro Customer Segmenting, Ticketing, Dashboard, etc. and Commence support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Commence analytics capabilities include Analytics, and Custom Reports.

Reviews

"We are excited to be on board with Commence CRM. The company took the time to fully understand our needs then did a fantastic job implementing the program and tailoring it to our requirements. We are realizing immediate value. Commence has been a tr...ue partner and their service has been nothing short of great." - Bob Schubert

Commence, workbooks.com, MarketSharp, Suitecrm, Infor CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Commence

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Commence is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Commence Use Cases

What Are the key features of Commence for Generation Of New Leads?

How can Commence optimize your Campaign Management Workflow?

What benefits does Commence offer for Contact List Management?

What Are the key features of Commence for Engagement Management?

What benefits does Commence offer for Social Media Analytics?

50+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Commence solved their CRM needs. Cuspera uses 1506 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Commence testimonial

Bob Schubert

President

The Comtel Group

We are excited to be on board with Commence CRM. The company took the time to fully understand our needs then did a fantastic job implementing the program and tailoring it to our requirements. We are realizing immediate value. Commence has been a true partner and their service has been nothing shor...t of great.

Testimonial By Bob Schubert
Commence testimonial

Audrey Taylor

Sales Representative

MediHerb

Commence has been instrumental in keeping us organized. The ability to log calls and meetings, schedule appointments and filter by numbers and cities while on the road enables us to store and retrieve useful contact information as needed. The Commence representatives are always helpful, knowledgeab...le and willing to spend the extra time to assist us.

Testimonial By Audrey Taylor
Commence testimonial

Sheena Williams

System Administrator

Koester

We selected Commence CRM as a solution for managing customer relationships and tracking our sales activity. The shared calendar does a good job of allowing internal staff to coordinate and schedule appointments and vacations. We also use it as our main dispatch calendar for our field technicians wh...o provide on-site service and repair. Lastly, it is a great tool for customizing our event attendee lists, for use with tracking this information, as well as sending invitations. Commence is easy to use, extremely customizable and remotely accessible. We have been a customer for several years and the customer support has been excellent.

Testimonial By Sheena Williams
CUSTOMERS TESTIMONIALS
Commence testimonial

Bob Schubert

President

The Comtel Group

We are excited to be on board with Commence CRM. The company took the time to fully understand our needs then did a fantastic job implementing the program and tailoring it to our requirements. We are realizing immediate value. Commence has been a true partner and their service has been nothing shor...t of great.

Testimonial By Bob Schubert
Commence testimonial

Audrey Taylor

Sales Representative

MediHerb

Commence has been instrumental in keeping us organized. The ability to log calls and meetings, schedule appointments and filter by numbers and cities while on the road enables us to store and retrieve useful contact information as needed. The Commence representatives are always helpful, knowledgeab...le and willing to spend the extra time to assist us.

Testimonial By Audrey Taylor
Commence testimonial

Sheena Williams

System Administrator

Koester

We selected Commence CRM as a solution for managing customer relationships and tracking our sales activity. The shared calendar does a good job of allowing internal staff to coordinate and schedule appointments and vacations. We also use it as our main dispatch calendar for our field technicians wh...o provide on-site service and repair. Lastly, it is a great tool for customizing our event attendee lists, for use with tracking this information, as well as sending invitations. Commence is easy to use, extremely customizable and remotely accessible. We have been a customer for several years and the customer support has been excellent.

Testimonial By Sheena Williams

Video

Using E-Mail Marketing to Create Top Of Mind Awareness “TOMA”

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Frequently Asked Questions(FAQ)

for Commence

What is Commence?

Commence is a cloud-based customer relationship management(CRM) solution that caters to small businesses and helps them to manage communication with existing and potential customers. It helps customers enhance sales by automating sales and customer relationship management.

Commence offers various software technologies for the front office business processes, and specializes in cloud-based customer relationship management and business process automation software. It has a streamlined onboarding process, enables businesses to strike just the right balance, and supports a powerful dashboard that provides a snapshot of activities throughout the organization.

Commence provides a full set of tools that encompass contact management, lead management, sales opportunity management, activity management, marketing campaign management, customer service, project management, and more. The seamless ecosystem allows insight into every customer and leads interaction across the organization with powerful analytics and reporting features.

What is Commence used for?

Commence is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Generation Of New Leads, Campaign Management and Contact List Management .

What are the top features of Commence?

Micro customer segmenting, Ticketing and Dashboard are some of the top features of Commence.

Who uses Commence?

Commence is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Commence alternatives?

Workbooks.Com, MarketSharp, Suitecrm and Infor CRM are popular alternatives for Commence.

Where is Commence located?

Commence is headquartered at 2 Industrial Way West, Eatontown, NJ 07724, US.
lightning

Peers used Commence for generation of new leads and campaign management

Commence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (66)
Custom Reports

4.50/5

Read Reviews (188)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (66)
Custom Reports

4.50/5

Read Reviews (188)

Software Failure Risk Guidance

?

for Commence

Overall Risk Meter

Low Medium High

Top Failure Risks for Commence

Commence Corporation Feeds

ADDENDUM: DATA PROCESSOR AGREEMENT

Commence Corporation adds an addendum to the Data Processor Agreement, regulating personal data processing on behalf of clients, enhancing service delivery compliance.

06/10/2024 - source

It is Time to Change the Way You Think About CRM Software

By Larry Caretsky CEO, Commence Corporation CRM software has been around for 20 years, and at this point people are tired of hearing about it. It is often viewed as a commodity; just a tool differentiated primarily by price and a few unique features that may or may not be of value to your business.…

The post It is Time to Change the Way You Think About CRM Software appeared first on Commence.

03/06/2024 - source

Commence CRM – 2024 Rising Star

Spring 2024 – FeaturedCustomers has identified Commence CRM as a rising star in the CRM sector. This award is based on the quality of the product, its robust functionality and customer testimonials. Commence CRM is ideal for small to mid-size businesses that require more functionality and customizability than is offered by traditional low-cost cookie cutter…

The post Commence CRM – 2024 Rising Star appeared first on Commence.

14/05/2024 - source

Commence Corporation Profile

Company Name

Commence Corporation

Company Website

https://www.commence.com/

HQ Location

2 Industrial Way West, Eatontown, NJ 07724, US

Employees

11-50

Social

Financials

PRIVATE