Commence Overview

Commence CRM addresses the challenge of managing customer relationships effectively for small businesses. It provides a comprehensive suite of tools for sales and opportunity management, lead management, and marketing campaign management. Businesses using Commence CRM have reported a 14 to 21% increase in sales within the first nine months, highlighting its impact on revenue growth. The platform offers real-time interactive dashboards and robust reporting and analytics, allowing businesses to make informed decisions quickly. Additionally, Commence CRM supports third-party integrations and mobile access, ensuring flexibility and accessibility for users. This CRM solution is designed to streamline customer success and support, enhancing overall business efficiency.

Use Cases

Customers recommend Generation Of New Leads, Campaign Management, Contact List Management, as the business use cases that they have been most satisfied with while using Commence.

Other use cases:

  • Engagement Management
  • Social Media Analytics
  • Opportunity Management
  • Lead Management
  • Relationship Management
  • Helpdesk Management
  • Lead Analytics
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Commence.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Launch New Products
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve ROI
  • Improve Consistency
  • Grow Market Share
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Commence Use-Cases and Business Priorities: Customer Satisfaction Data

Commence works with different mediums / channels such as E-Mail. and Phone Calls.

Commence's features include Micro Customer Segmenting, Ticketing, Dashboard, etc. and Commence support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Commence analytics capabilities include Analytics, and Custom Reports.

Reviews

"Commence, is the most user friendly, logical and pretty system that I have ever used. Like an i-pod, Commence was intuitive in its operation. I will stop ranting now, but I just wanted to let you know how bloody fabulous Commence is." - Tony Line

Commence, Teamgate CRM, Pipeliner CRM, OnePageCRM, Salesflare, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Commence offers top-rated CRM software designed for small businesses. Boost efficiency and manage operations effectively with their trusted solutions.

Popular Business Setting

for Commence

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Commence is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Commence Use Cases

What Are the key features of Commence for Generation Of New Leads?

How can Commence enhance your Campaign Management process?

How can Commence optimize your Contact List Management Workflow?

Why is Commence the best choice for Engagement Management?

How can Commence optimize your Social Media Analytics Workflow?

50+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Commence solved their CRM needs. Cuspera uses 1506 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Commence testimonial

Tony Line

Senior Consultant

HR GO Accountancy Recruitment

Commence, is the most user friendly, logical and pretty system that I have ever used. Like an i-pod, Commence was intuitive in its operation. I will stop ranting now, but I just wanted to let you know how bloody fabulous Commence is. Testimonial By Tony Line
Commence testimonial

Bob Schubert

President

The Comtel Group

We are excited to be on board with Commence CRM. The company took the time to fully understand our needs then did a fantastic job implementing the program and tailoring it to our requirements. We are realizing immediate value. Commence has been a true partner and their service has been nothing shor...t of great.

Testimonial By Bob Schubert
Commence testimonial

Keith W. Torrance

Director of Marketing

YKK (USA) Inc.

Commence has provide us with the solution we need to manage our sales and marketing activities in a format that is easy to understand and use. Commence has also been flexible enough that we have been able to customize and maintain it without having to rely on external consultants. We are using Comm...ence every day to improve our effectiveness. We are very satisfied and I would recommend Commence to any company looking to improve communication with their customers.

Testimonial By Keith W. Torrance
CUSTOMERS TESTIMONIALS
Commence testimonial

Tony Line

Senior Consultant

HR GO Accountancy Recruitment

Commence, is the most user friendly, logical and pretty system that I have ever used. Like an i-pod, Commence was intuitive in its operation. I will stop ranting now, but I just wanted to let you know how bloody fabulous Commence is. Testimonial By Tony Line
Commence testimonial

Bob Schubert

President

The Comtel Group

We are excited to be on board with Commence CRM. The company took the time to fully understand our needs then did a fantastic job implementing the program and tailoring it to our requirements. We are realizing immediate value. Commence has been a true partner and their service has been nothing shor...t of great.

Testimonial By Bob Schubert
Commence testimonial

Keith W. Torrance

Director of Marketing

YKK (USA) Inc.

Commence has provide us with the solution we need to manage our sales and marketing activities in a format that is easy to understand and use. Commence has also been flexible enough that we have been able to customize and maintain it without having to rely on external consultants. We are using Comm...ence every day to improve our effectiveness. We are very satisfied and I would recommend Commence to any company looking to improve communication with their customers.

Testimonial By Keith W. Torrance

Video

Using E-Mail Marketing to Create Top Of Mind Awareness “TOMA”

Video Thumbnail

Frequently Asked Questions(FAQ)

for Commence

What is Commence?

Commence is a cloud-based customer relationship management(CRM) solution that caters to small businesses and helps them to manage communication with existing and potential customers. It helps customers enhance sales by automating sales and customer relationship management.

Commence offers various software technologies for the front office business processes, and specializes in cloud-based customer relationship management and business process automation software. It has a streamlined onboarding process, enables businesses to strike just the right balance, and supports a powerful dashboard that provides a snapshot of activities throughout the organization.

Commence provides a full set of tools that encompass contact management, lead management, sales opportunity management, activity management, marketing campaign management, customer service, project management, and more. The seamless ecosystem allows insight into every customer and leads interaction across the organization with powerful analytics and reporting features.

What is Commence used for?

Commence is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Generation Of New Leads, Campaign Management and Contact List Management .

What are the top features of Commence?

Micro customer segmenting, Ticketing and Dashboard are some of the top features of Commence.

Who uses Commence?

Commence is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Commence alternatives?

Teamgate CRM, Pipeliner CRM, OnePageCRM and Salesflare are popular alternatives for Commence.

Where is Commence located?

Commence is headquartered at 2 Industrial Way West, Eatontown, NJ 07724, US.
lightning

Peers used Commence for generation of new leads and campaign management

Commence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (66)
Custom Reports

4.50/5

Read Reviews (188)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.83/5

Read Reviews (2)
Analytics

4.80/5

Read Reviews (66)
Custom Reports

4.50/5

Read Reviews (188)

Software Failure Risk Guidance

?

for Commence

Overall Risk Meter

Low Medium High

Top Failure Risks for Commence

Commence Corporation News

ADDENDUM: DATA PROCESSOR AGREEMENT

Commence Corporation adds an addendum to the Data Processor Agreement, regulating personal data processing on behalf of clients, enhancing service delivery compliance.

It is Time to Change the Way You Think About CRM Software

By Larry Caretsky CEO, Commence Corporation CRM software has been around for 20 years, and at this point people are tired of hearing about it. It is often viewed as a commodity; just a tool differentiated primarily by price and a few unique features that may or may not be of value to your business.…

The post It is Time to Change the Way You Think About CRM Software appeared first on Commence.

Commence CRM – 2024 Rising Star

Spring 2024 – FeaturedCustomers has identified Commence CRM as a rising star in the CRM sector. This award is based on the quality of the product, its robust functionality and customer testimonials. Commence CRM is ideal for small to mid-size businesses that require more functionality and customizability than is offered by traditional low-cost cookie cutter…

The post Commence CRM – 2024 Rising Star appeared first on Commence.

Spend Sales Dollars Wisely – Using Key Economic Measurements to Transform Your Sales System

Over my career as a sales expert, I’ve personally and contractually worked with over 500 sales organizations. I’ve learned some things. Here’s one: Very few chief sales officers have a good handle on the economics of the sales force. And very few entrepreneurs think about the economics of a sales system.

Almost everyone can tell you what the amounts of the various categories on a P&L statement indicate. So, sales salaries, expenses, advertising costs, etc. are readily at hand. However, very few decision makers dig deeper. And that means that significant information is never uncovered, and decisions are made on the basis of superficial, and often flawed, information. Let’s dig deeper.

The post Spend Sales Dollars Wisely – Using Key Economic Measurements to Transform Your Sales System appeared first on Commence.

Commence Corporation Profile

Company Name

Commence Corporation

Company Website

https://www.commence.com/

HQ Location

2 Industrial Way West, Eatontown, NJ 07724, US

Employees

11-50

Social

Financials

PRIVATE