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Compare Neon CRM vs Merchant Relationship Management

Comparison Summary

For Neon CRM vs Merchant Relationship Management comparison, Our AI algorithm looked at 2304 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Neon CRM and Merchant Relationship Management to solve their respective business needs.

Pros and cons of Neon CRM and Merchant Relationship Management

Neon CRM is more suited to businesses that require Membership Management with Promotions and Event Management with Promotions where as Merchant Relationship Management is focused towards Sales Document Management and Lead Management .

logo Neon CRM

Focus area

Software Failure Risk

  • medium

logo Merchant Relationship Management

Focus area

Merchant Relationship Management is better than Neon CRM for

Software Failure Risk

  • low

About

Nonprofit software solution that helps organizations do more

CRM & Underwriting Platform

Age

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

53

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction


membership management



engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


social media management

social media analytics

monitoring social media


training & onboarding



relationship management


contact list management

creating contact list


knowledge management


sales document management

contract management

proposal & quote management


payment management



generation of new leads


products & pricelist management


competitive intelligence



sales call management


workflow management



lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: demographic

lead qualification: technographic



conversion management




lifetime value management


performance management



calendar management


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Improve efficiency

  • Improve visibility

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Improve digital and social presence

  • Reduce bounce

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more
  • phone calls

  • e-mail

  • website

  • user generated content

  • blogs

  • chat

  • Slack

  • text SMS

  • social media

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • support groups

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting