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Neon CRM vs Zoho Bigin: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Neon CRM medium Failure Risk for Zoho Bigin medium
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Comparison Summary

This comparison report of Neon CRM vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 898 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Neon CRM and Zoho Bigin

Neon CRM, Zoho Bigin, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Neon CRM covers Membership Management with Promotions, Event Management with Promotions, Engagement Management with Offline, Communication Management with E-Mail, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"Events lists, membership, mailing lists…it was all tracked in spreadsheets. We bumped up against the max number of Excel columns. We needed something to deal with all these spreadsheets. " - Jim Parsons

"As a consultant I don't have a high sales volume that requires a full CRM. But I do need to track deals as the sales cycles are long and complicated. Bigin offers an affordable and full featured platform that integrates wonderfully with my Zoho envi...ronment. I also have confidence that when I do graduate to the full Zoho CRM the transition will be seamless. The call integration features are a great plus. I am excited to keep using this service as it evolves. Thank you to the Zoho team, you always surprise and never disappoint! " - Steve Perpich

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Neon CRM

Focus area

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Nonprofit software solution that helps organizations do more

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

2004

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

29

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction

membership management

Read Reviews (17)

Read Reviews (0)

event management

Read Reviews (16)

Read Reviews (0)

engagement management

Read Reviews (10)

Read Reviews (16)

engaging and following up

Read Reviews (10)

Read Reviews (16)

collaboration

Read Reviews (8)

Read Reviews (2)

communication management

Read Reviews (8)

Read Reviews (4)

sending & publishing communications

Read Reviews (2)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (6)

Read Reviews (0)

social media management

Read Reviews (6)

Read Reviews (0)

social media analytics

Read Reviews (4)

Read Reviews (0)

monitoring social media

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (12)

relationship management

Read Reviews (2)

Read Reviews (3)

contact list management

Read Reviews (2)

Read Reviews (3)

creating contact list

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (1)

Read Reviews (4)

contract management

Read Reviews (1)

Read Reviews (4)

generation of new leads

Read Reviews (1)

Read Reviews (4)

workflow management

Read Reviews (0)

Read Reviews (8)

pipeline management

Read Reviews (0)

Read Reviews (7)

lead qualification

Read Reviews (0)

Read Reviews (3)

sales call management

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • See 1 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting