Comparison Summary
This comparison report of Nextiva Customer Relationship Suite vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 2203 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Nextiva Customer Relationship Suite and Scratchpad
Nextiva Customer Relationship Suite, Scratchpad, IloveLeasing, SpiceCSM Engagement Suite, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Nextiva Customer Relationship Suite covers Helpdesk Management with Website, Sales Call Management with Phone Calls, Collaboration with E-Mail, Communication Management with Phone Calls, etc.
Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Nextiva Customer Relationship Suite
Focus area
Nextiva Customer Relationship Suite is better than Scratchpad for
Software Failure Risk
Scratchpad
Focus area
Scratchpad is better than Nextiva Customer Relationship Suite for
Software Failure Risk
About
Nextiva Customer Relationship Suite | Manage sales & customer support with one powerful CRM workspace.
Fastest experience to update Salesforces
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
48
46
Total Goals
(we found evidences for)
6
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve ROI
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Enter new markets internationally or locally
- See 3 more
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Launch new products
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Acquire customers
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Enhance customer relationships
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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offline
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social media
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games
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chat
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LinkedIn
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on premises
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promotions
- See 7 more
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phone calls
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e-mail
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website
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offline
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social media
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games
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chat
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LinkedIn
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on premises
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promotions
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
